Internal Salesperson

Overview

Sell building supplies and timber, providing quotes & customer service

Key Responsibilities

• crm management
• customer facing
• quotation prep
• upsell
• lead qualifying
• new business

Tasks

-Taking a proactive approach to building materials, plumbing / heating or timber product sales, using every opportunity to make or increase a sale. -Use a customer relationship management system (CRM) holding a portfolio of 50 + customers. -Dealing with customers both face to face and over the telephone -Providing quotations for customers -Upsell and gap analysis on existing customers. -Generate new business with existing and new customers. -Lead qualifying.

Requirements

• customer service
• sales experience
• product knowledge
• computer literate
• communication
• relationship building

What You Bring

-A good telephone manner, excellent communication, and interpersonal skill -Confident dealing with customers -Previous sales experience in a builder’s merchant environment is essential. -Sound product knowledge is required. -Computer literate. -Giving excellent customer service and sound product advice -The ability to build great customer relationships.

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Benefits

-Enhanced Paternity -Training and development opportunities -Perkbox discounts -Generous discretionary bonus scheme -Employee Assistance Programme -Holiday scheme which rewards length of service -Mental Health Support -Substantial staff discounts -Cycle to work scheme. -A competitive pay package. -Enhanced Maternity -Substantial Employee Discount -Contributory pension scheme -Free parking

About Mkm Building Supplies

-Began as a single branch and grew through a unique branch ownership model, empowering local directors. -Privately backed by Bain Capital since 2017. -Each branch is independently managed, offering strong local expertise and free delivery or click-and-collect service tailored to both trade professionals and homeowners. -Stocks a comprehensive range—from bulk aggregates, bricks, and timber to tools, kitchens, bathrooms, landscaping, plumbing, heating, and electrical supplies. -Signature projects include branch-level kitchen and bathroom showroom installations with free 3D design services and on-site timber cutting. -Consistently expanding, with a focus on local staffing and specialized services.

Sector Specialisms