New Home Counselor

Overview

Manage sales center, drive home sales, and ensure exceptional customer experience.

Key Responsibilities

• lead generation
• sales process
• agreement entry
• reporting
• competitive analysis
• marketing innovation

Tasks

-Contribute to the development and implementation of effective and efficient sales and administration programs -Assist with the development and implementation of a continual prospecting plan through all communication mediums (phone, email, web, etc.) -Actively participate in meeting or exceeding the sales targets and goals as specified in the Business Plan -Ensuring the effectiveness of the overall sales process -Maintain daily interaction with construction and purchasing departments on any changes or problems relating to sales -Welcome/greet all prospects and deliver personalized presentation -Play a major role in the customer’s experience in dealing with our Company and ensure we are uniquely positioned to impact the customer’s expectations and satisfaction throughout the entire home buying process -Effectively correspond with prospects/homeowners and follow up with all leads -Present and review all new home sales agreements with customers and enter agreements into appropriate computer systems -Ensure that our products from the sales center, Quick Move-in homes, and Model Homes are presented professionally and marketed according to company standards -Deliver weekly reports -Continually look for ways to improve sales pace and/or customer satisfaction by suggesting and evaluating innovative ideas -Provide innovative marketing solutions, alternative channels and points of product differentiation -Provide product and company information to customers -Build relationships with internal and external stakeholders to help drive leads -Research and analyze competitive information in new home and resale markets -Create ongoing and detailed competitive analyses, developed through constant review of product positioning, sales prices, premiums, and marketing incentives -Ensure that all company assets, ranging from the sales center, Model Homes and Quick Delivery Homes are presented professionally and marketed according to company standards

Requirements

• sales experience
• business degree
• time management
• customer service
• home sales
• computer skills

What You Bring

-High school diploma, with a minimum 3 years’ experience in sales -Post-secondary diploma or degree in business or related area is preferred -Exceptional time-management and organizational skills -Outstanding sales and customer service record -Recognize that he/she is better equipped to satisfy customers with a thorough understanding of the business including processes beyond sales, including but not limited to, construction, estimating, marketing, and administration, and that this knowledge will necessarily involve ongoing communications with these areas -New home or residential home sales experience -This role requires evening and weekend show home hours. -Proficient computer knowledge and skills

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Benefits

-Paid parental leave -401(k) matching, vesting begins day 1 -Charitable donation matching -Competitive compensation -Paid Volunteer Hours -Wellness and mental health resources -Family planning assistance including IVF, surrogacy and adoptions options -Excellent extended medical, dental and vision benefits beginning day 1 -Pet insurance offering -Career development programs

About Brookfield Residential

-A company founded with the mission to create thriving communities, it has grown to become a leader in residential development. -It designs, builds, and sells homes across North America, specializing in master-planned communities. -The company's financial strength allows it to manage a diverse portfolio, from single-family homes to multi-family developments. -Over the years, it has built a strong reputation for its innovative approach to community planning and design. -Typical projects include mixed-use developments, townhomes, condominiums, and single-family residences. -It is recognized for its focus on sustainable living, crafting homes with both functionality and style. -The company operates across several key markets, including the U.S. and Canada, contributing to urban and suburban growth. -An exciting feature of its approach is its ability to integrate public spaces and amenities within communities. -Its projects often include parks, trails, and recreational spaces, creating vibrant neighborhoods that encourage social engagement.

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