
Community Director - Covington Park
Elmington
The Role
Overview
Assist Community Director in operations, vendor management, resident service and financial reporting.
Key Responsibilities
- device operation
- report generation
- file management
- staff management
- revenue management
- customer service
Tasks
-Frequently sit, stand and walk. -Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all. -Operates computers and other technological devices on site, including but not limited to security systems, cameras, copiers / scanners / printers. -Be a positive representative of EPM to residents, vendors, and employees. -Effectively manage staff, operations, and financial performance of your community. -Work alongside the Community Director in achievement of property goals. -Drives property performance by participating in resident events, marketing the property, and focusing on resident retention. -Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance. -Responds to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents. -Resolves issues in a timely manner with a focus on customer service. -Abides by federal fair housing standards and all other applicable laws. -Embodies company policies and procedures in all interactions. -Presents a professional image and effectively represents the company to residents, vendors, and owners alike. -Completes consistent and compliant resident files onsite in either electronic and/or hardcopy format. -Assists in the financial management of the community by creating required daily and weekly reports.
Requirements
- organizational skills
- team leadership
- property management
- communication
- detail oriented
- 1-year experience
What You Bring
-Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently. -Occasionally lift and/or move up to 25 pounds. -Travel up to 10% of the time. -Frequently required to use hands or fingers to handle or feel objects, tools or controls. -Previous experience leading a team to meet success through positive motivation, goal setting, and accountability. -Occasionally required to climb or balance, stoop, kneel, crouch or crawl. -Previous Leasing, Property Manager, or Community Manager experience, preferred. -Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents. -Proactive attention to detail, searching constantly for ways to improve your property -Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus. -Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary. -Regularly required to talk or hear. -Minimum (1) years of multi-family property management experience required.
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The Company
About Elmington
-From a regional player in Nashville, it has expanded into a multi-state real estate powerhouse rooted in commercial investment and development. -Strategic financial backing drives acquisitions and development across office, retail, residential, and mixed-use projects. -Its in-house construction arm specializes in luxury apartments and affordable housing, particularly in underserved communities. -The company blends in-house expertise in commercial, affordable housing, development, construction, and property management. -Projects include multi-state mixed-use complexes, workforce housing developments, and ground-up builds. -It has steadily weathered market cycles and continues to expand its land acquisition and vertical integration. -Maintaining control of assets through property management ensures consistent quality and operational oversight.
Sector Specialisms
Residential
Commercial
Medical
Multi-family
Roofing
Affordable Housing
Senior Living
Mixed-use developments
Property Management
Construction
Real Estate Investment
Low Income Housing Development
