Assistant Service Manager/Service Manager - Ten 23

Overview

Manage maintenance team, oversee repairs, budgets, and resident requests.

Key Responsibilities

• maintenance
• status reports
• financial reporting
• budget management
• capital improvements
• inventory control

Tasks

-Partnering with the Community Manager to achieve property objectives -Performing scheduled maintenance and preparing status reports -Managing a team that adheres to Equity standards, handling resident service requests promptly and safely -Financial reporting & following community budget, making recommendations for expense minimization -Assisting your team with performing various maintenance tasks and preparing market-ready apartments -Managing employees in a union environment -Collaborating with the Property Manager on capital improvements and overseeing inventory control and fiscal responsibility

Requirements

• plumbing
• electrical
• hvac
• smartphone
• high school
• leadership

What You Bring

-Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC PTAC equipment and perform interior repairs and painting required. -Residential or commercial property management, hospitality, or retail experience -Hands-on maintenance experience in areas including, but not limited to plumbing, electrical, appliance, boiler and HVAC/PTAC is necessary. -Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software. -Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities. A telephone number where you can be reached after-hours must be provided to your manager. -Computer literacy and effective communication skills; Must be able to effectively communicate both orally and in writing in English for all work-related purposes. -High School diploma or equivalent -Knowledge of federal and state apartment housing laws -Management/Leadership experience -Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs. -A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.

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Benefits

-Physical Wellbeing: Medical, dental, and vision care -Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits -Community Wellbeing: Paid Community Service Hours -Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation -This role is based onsite-an apartment will be supplied with a 100% discount

About Equity Residential

-Specializes in owning, managing, and developing residential communities with a focus on luxury apartments. - caters to a variety of tenant needs, from urban professionals to families, across top metropolitan markets. -places a strong emphasis on creating vibrant, sustainable living spaces that enhance the quality of life for residents. -has a track record of successful property acquisitions and developments in major U.S. cities. - known for revitalizing urban neighborhoods through strategic investments and offering state-of-the-art amenities. -focuses on long-term growth through strategic property development and management.

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