Barista - Starbucks Penn Square

Overview

Deliver coffee, food, and customer service while maintaining store standards.

Key Responsibilities

• cash handling
• safety
• customer service
• beverage prep
• team training
• store cleanliness

Tasks

-Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. -Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation -Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. -Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. -Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. -Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. -Recognizes and reinforces individual and team accomplishments by using existing organizational methods. -Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. -Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication -Maintains a clean and organized workspace so that partners can locate resources and product as needed. -Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

Requirements

• attendance
• flexibility
• interpersonal
• quick learner
• teamwork
• integrity

What You Bring

-Comply with a dress code that prohibits displaying tattoos, piercings in excess of two per ear, and unnatural hair colors, such as blue or pink -Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation -Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays -Strong interpersonal skills -Ability to learn quickly -Maintains regular and punctual attendance -Ability to understand and carry out oral and written instructions and request clarification when needed -Ability to work as part of a team -Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. -Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. -Ability to build relationships -Available to perform many different tasks within the store during each shift

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About Simon Property Group

-Its portfolio spans regional malls, Premium Outlets, The Mills and international joint‑ventures across North America, Europe and Asia. -Typical projects include high‑end mall redevelopments, outlet expansions and mixed‑use transformations integrating retail, dining and entertainment. -The company led bold acquisitions—like Taubman, J.C. Penney and Forever 21—reshaping the retail landscape and rescuing distressed brands. -Specialises in experiential retail, blending shopping with food halls, theaters, EV charging stations and digital amenities. -Notably, its international joint ventures power premium outlet centers in Japan, South Korea and Europe, showcasing global reach.

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