General Manager Organisational Development Sydney Airport

Certis

The Role

Overview

Lead organisational development and culture transformation for Sydney Airport security operations.

Key Responsibilities

  • data analysis
  • change management
  • customer solutions
  • compliance training
  • stakeholder management
  • leadership coaching

Tasks

-Use data to make decisions around leading change management and continuous improvement programs. -Customer Focus: Putting clients first with tailored security solutions. -Drive culture, engagement, and recognition strategies. -Hands -on ead organisational development initiatives aligned with contract and strategic goals. -Oversee compliance, safety, and customer service training. -Partner with internal and external stakeholders to deliver workforce excellence. -Build and delivery of leadership pathways and structured coaching programs. -Drive regular engagement surveys and action planning for continuous improvement.

Requirements

  • change management
  • senior leadership
  • organisational development
  • digital learning
  • collaboration
  • resilience

What You Bring

-Collaborative, adaptable, and resilient in a fast-paced operational environment. -WA SA48240 -Strong background in employee engagement, change management, and culture transformation. -QLD 3158254 -VIC Z05 798 61S -Senior leadership experience in organisational development, workforce engagement, or leadership development. -VIC Z05 798 40S -SA ISL 235794 -NSW 400674602 -Proven success uplifting frontline leadership capability at scale. -WA SA 72311 -TAS 3020 -Degree-qualified in Organisational Development, HR, Organisational Psychology, or related discipline. -Experience with digital learning platforms and data-driven program evaluation. -SA ISL 178143 -Professionalism: Delivering expert, reliable service with excellence.

Benefits

-Wellbeing and Employee Assistance Programs. -Competitive salary and hybrid working options. -Inclusive and diverse work environment built on respect. -Career progression and access to executive leadership development. -Employee discount program with over 400 retailers.

The Company

About Certis

-Evolved through heavy-civil style expansion into a tech-enabled security powerhouse corporatised in 2005. -Backed by Temasek, it became an ops-tech specialist by integrating physical security, facilities management, customer service, and technology. -Signature 'Security+' model integrates armed guard services with smart tech, command-control systems (like ARGUS), and cloud infrastructure via AWS collaboration. -Operates across Asia Pacific and Middle East, guarding VVIPs, airports, and major venues like Jewel Changi in Singapore, Australia, Hong Kong, Qatar, and China. -Typical projects include airport security, cash-in-transit logistics, facility management, tech-driven monitoring, and aviation screening.

Sector Specialisms

Healthcare

Retail

Transport

Government

Infrastructure

Buildings

Residential

Commercial

Industrial

Water Resources

Energy

Utilities

Heavy Civil

Marine

Solar

Wind

Nuclear

Public Spaces

Technology

Facilities Management

Concierge Services

Telecommunications

Financial Services

Education

Hospitality

General Manager Organisational Development Sydney Airport at Certis in Sydney, New South Wales, Australia