Facilities Manager

Overview

Manage low-side soft services, operations, budgets and stakeholder relations at JLL.

Key Responsibilities

• emergency response
• business reviews
• inventory management
• technology tools
• event coordination
• stakeholder management

Tasks

-Ensure prompt responses to priority calls and emergency situations pertaining to employees and third-party vendors while maintaining service level agreements -Prepare and submit monthly business reviews (MBRs), quarterly business reviews (QBRs), and accurate accruals with minimal variance -Monitor inventory levels, maintain appropriate stock of supplies, and coordinate procurement requirements while optimizing budget utilization -Implement and manage technology tools to enhance operational efficiency while identifying process improvements -Manage event coordination, office moves, mail room services, medical room operations, and other specialized facility areas with attention to detail -Build and maintain relationships with stakeholders, including client executives, business EAs, and vendors, conducting monthly meetings to ensure seamless operations. -Oversee the upkeep of low side soft services areas/floors while monitoring and guiding Facilities Assistant Managers/Executives in their assigned tasks

Requirements

• compliance
• technology
• budgeting
• vendor management
• continuous improvement
• graduate degree

What You Bring

-Knowledge of compliance requirements and statutory norms for facility management -Proficiency in technology applications with strong organizational and prioritization capabilities -Experience managing daily facility operations and maintaining service level agreements. -Background in emergency response coordination and medical emergency protocols -Background in budget preparation and financial management within facilities operations -Experience managing vendor relationships and evaluating performance through scorecards -Experience with technology implementation for facilities management optimization. -Experience implementing cost-saving initiatives and operational efficiencies -Ability to work independently with minimal supervision while effectively managing stressful situations -High school diploma or graduate degree with minimum 4 years of experience in facilities/property management, hospitality, or related field -Demonstrated experience with continuous improvement initiatives and client reporting -Strong customer service focus with excellent problem-solving abilities and interpersonal skills -Strong verbal and written communication skills for effective stakeholder engagement

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About Jll

-Founded over 200 years ago, JLL has become a global leader in real estate services and investment management. -With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets. -JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios. -The company is known for its innovative solutions in real estate technology and sustainability. -Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory. -JLL has pioneered the integration of data-driven insights into real estate decision-making. -The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure. -Notable for its long-standing history, JLL continues to shape the global real estate landscape.

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