Porter

Overview

Maintain lobby cleanliness, assist staff, handle reception duties, ensure safety

Key Responsibilities

• customer service
• lobby cleanliness
• room setup
• reception booking
• safety signage

Tasks

-Responding to customer requests where required -Assisting in keeping the lobby and other public areas clean and tidy -Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture -Take initiative and make decisions that are right for our customers -Handling certain reception duties, such as booking theatre tickets or making restaurant reservations -Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Requirements

• adaptable
• pressure
• communicator
• customer care
• timekeeping

What You Bring

-Be adaptable and easily embrace changing priorities -Possess the ability to work under pressure -Be a brilliant communicator and easily build relationships -Have experience delivering high quality customer care -Demonstrate exceptional timekeeping and reliability

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