Supported Living Housing Officer

Progress Housing Group

The Role

Overview

Oversee supported‑living homes, conduct inspections, manage tenancy and support tenants.

Key Responsibilities

  • tenancy management
  • record keeping
  • property inspections
  • supported living
  • agency liaison
  • tenant support

Tasks

-Address anti-social behaviour and tenancy management issues. -Manage sign-ups and terminations for tenants. -Liaise with external agencies and maintain accurate records. -Conduct property visits (at least twice yearly) to check condition, maintenance, repairs, and health & safety. -Work with trusted experts in partnership with commissioning bodies to develop more supported living accommodation. -Make a positive impact by providing high-quality homes, supporting independence, and creating opportunities. -Support tenants with additional needs (learning disabilities, autism, mental health conditions) in partnership with support providers.

Requirements

  • record keeping
  • it literacy
  • housing management
  • driving licence
  • gcses
  • agile

What You Bring

-Experience of accurate record keeping. -Experience in specialised supported housing. -Good standard of education (GCSEs or equivalent) or equivalent experience, with strong IT and computer literacy skills. -Excellent customer service and communication skills, adaptable to different audiences. -Experience within housing management. -Full UK driving licence with access to your own vehicle. -Housing-related qualifications. -Experience working in an agile way. -Understanding of learning disabilities and autism.

The Company

About Progress Housing Group

-Established with a strong commitment to building and managing quality homes across the UK. -Focuses on providing affordable housing options to meet the diverse needs of communities. -Handles a wide range of property management services, from maintenance to new development. -Specializes in creating residential spaces that support both individual and family well-being. -Engaged in large-scale projects for new home developments, regeneration of neighborhoods, and support services. -Known for a customer-first approach, ensuring that homes are not just structures but supportive spaces for tenants. -Works on long-term sustainability, ensuring that each development adapts to modern living standards. -Proudly offers integrated housing solutions including care and support services for vulnerable people. -Has been a trusted partner in numerous government-backed housing initiatives aimed at tackling housing shortages.

Sector Specialisms

Residential

Supported Living

Independent Living

Affordable Housing

Extra Care Accommodation

Community Housing

Social Housing

Property Compliance

Asset Management

Housing Development

Tenant Engagement

Housing Services

Housing Management

Interview Process

-interview via microsoft teams on 13 november 2025