Distribution Operations Manager

Overview

Oversee distribution operations, ensuring safety, quality, financial performance, and growth.

Key Responsibilities

• bid management
• project scheduling
• safety leadership
• customer relations
• performance analysis
• equipment management

Tasks

The Operations Manager position is responsible for overseeing all aspects of distribution operations within an assigned area, including safety, production rates, contractual compliance, customer relations, growth, employee development, and financial performance. This position is responsible for monitoring project key performance indicator metrics and ensuring consistent application of safety rules, work methods, and company processes across the various crews and work areas. This position has oversight of distribution personnel, equipment, and projects. -Review and respond to RFIs and RFPs for new and existing customers including attending pre-bid meetings, developing rates and submitting bids -Work with the Fleet and Purchasing Departments to ensure the departments equipment and tooling needs are met cost-effectively -Ensure projects are completed according to schedule, budget and in compliance with design and construction standards provided by customer -Manage the day to day distribution operations to ensure safe and quality execution of projects and services to customers -Ensure all company goals, processes, and initiatives are communicated and supported throughout the department -Provide consistent leadership in the area of safety and perform field safety observations to develop/maintain relationships in the field, observe work methods, and influence a positive safety culture -Work closely with the Estimating & Project Management team to support bid development and reviews, plan-0f-day calls, project status reviews, and project closeout. -Develop and implement strategic, proactive plans to further growth and continuous improvement -Work closely with the Human Resources and Safety & Training Departments to development training and employee development plans to support continued growth of skilled positions and departmental leadership -Perform ongoing analyses of projects and contracts to ensure positive operational and financial performance -Provide leadership consistent with the company’s emphasis on Safety, Quality, Integrity, & Professionalism -Serve as a professional point of contact for customers, potential customers and storm restoration requests. Negotiates with customers for satisfactory terms and resolutions. -Redline contracts and service agreements to capture specific assumptions and exceptions to contract language to align with the company’s best interest and performance

Requirements

• distribution
• electrical
• customer service
• financial management
• supervisory
• microsoft office

What You Bring

-Extensive knowledge of Distribution overhead and underground systems, operating methods, construction, maintenance, switching, safety, tools, equipment and work methods -Prior experience interacting with customers on a professional level -Prior experience managing the financial performance of a team -12+ of applicable electrical utility and/or electrical contractor industry experience. -Excellent written and oral communication skills; ability to communicate effectively with all levels of employees and management -4 years of supervisory/management experience leading people and teams -High school diploma or Equivalent (GED) -Thorough understanding of electric utility safety and operational procedures -Strong organizational leadership skills; ability to work with others without direct authority -Proficient in use of Microsoft Office (Outlook, Word, Excel and Power Point) -Excellent reading comprehension and interpretation abilities -Demonstrated ability to work in a team environment -Problem solving skills

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About United Utility

-With a deep expertise in designing, building, and maintaining complex utility systems, they serve both public and private sector clients. -Their projects range from large-scale water treatment plants to residential water supply systems and infrastructure upgrades. -Specializes in high-precision works that involve complex engineering, environmental considerations, and sustainability. -Consistently delivers projects on time and within budget, ensuring quality standards and client satisfaction are met. -Gained a reputation for tackling challenging projects, often in remote or environmentally sensitive locations. -One standout project was the construction of a state-of-the-art water treatment facility in a challenging geographical area.

Sector Specialisms