Partner Success Principal, Western US

Overview

Lead partner success, consulting & growth for advanced transit systems across US cities.

Key Responsibilities

• data analysis
• client advisory
• program management
• contract negotiation
• strategic planning

Tasks

-Deliver insightful analysis from large quantities of data produced from our platform, helping executives such as Mayors and agency CEOs decipher mobility, demographic, and sustainability trends within their communities -Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via -Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership -Negotiate multi-year and highly complex partnership agreements between Via and public agencies -Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to ensure success of Via solutions in a given city

Requirements

• 7+ years
• client-facing
• data savvy
• relationship builder
• high responsibility
• leadership

What You Bring

-You have a minimum of 7+ years of relevant client facing work experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company. -Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations. -Entrepreneurial relationship builder who remains calm and collected when faced with highly complex, politically sensitive situations. -You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility. -You are eager to take on formal and informal leadership roles within Via and have a desire to grow quickly.

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Benefits

-Salary Range: $145,000-$165,000 -Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable

About Via

-Founded in 2012 as a ridesharing app with algorithm-driven route optimization. -Transitioned from consumer services to a B2B TransitTech provider for public and private transit systems. -Enables microtransit, paratransit, school and employee shuttles, and non-emergency medical transport. -Technology is used across five continents, demonstrating scalability and adaptability to diverse mobility needs. -Known for transforming traditional fixed-route systems into dynamic, demand-responsive transit networks.

Sector Specialisms