Office Coordinator

Overview

Manage reception, customer service and administrative duties to support smooth office operations.

Key Responsibilities

• department coordination
• visitor greeting
• phone handling
• client inquiries
• mail management
• appointment scheduling

Tasks

-Co-ordinating with other departments to ensure seamless communication and workflow. -Greeting visitors with a warm and welcoming demeanour when they arrive and throughout the day. -Adhering to company policies, procedures and security protocols at all times. -Answering and directing incoming phone calls in a courteous and efficient manner. -Managing inquiries from clients, employees, and external parties and providing accurate information and assistance. -Maintaining a tidy and organised reception area, ensuring it reflects a professional image of the company. -Assisting with administrative tasks. -Managing incoming and outgoing mail, packages, and deliveries and distributing them to the appropriate recipients. -Scheduling appointments, meetings and conference rooms as requested.

Requirements

• customer service
• problem solving
• communication
• organisation
• patience
• customer focus

What You Bring

-A customer-centric mindset will be essential, and you will need a genuine desire to assist and support individuals who interact with the reception area. -An enthusiastic and customer-focused professional, experienced in customer service and a background in a similar role. You will be someone who can create a welcoming atmosphere and provide outstanding customer service to visitors and callers. -Exceptional customer service skills, including problem-solving abilities, organisation and patience are vital in this role and our ideal candidate will be able to juggle various responsibilities simultaneously and possess strong verbal and written communication skills.

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Benefits

-Mental Health Support: 24/7 mental health services -Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way -Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most -Giving Back: One volunteer day annually to support a charity or cause close to your heart -Future Security: Enhanced pension scheme based on role -Reward Platform: Monthly perks how you like -Health & Wellbeing: Medicash virtual GP, therapies, dental and optical support -Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally -Time to Recharge: 25 days’ holiday plus bank holidays -Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards

About Centrick

-Specializes in residential and commercial services, offering a full spectrum of property management, investment, and development solutions. -Works with clients ranging from individual property owners to large-scale investors and developers. -Focuses on a customer-first approach, delivering high-quality service while maximizing property value. -Portfolio includes thousands of residential, diverse commercial, and mixed-use developments. -Offers integrated services beyond property management, including lettings, sales, investment consultancy, and development advisory. -Committed to sustainable growth, expanding services while adapting to market trends and technological advancements.

Sector Specialisms