Service Coordinator (12 Month Contract)
Onsite Rental Group
A specialist B2B equipment hire provider delivering tailored rental solutions across multiple industries.
Coordinate daily service runs, driver scheduling, and customer issues for hire equipment.
11 days ago ago
Junior (1-3 years)
Contractor
New South Wales, Australia
Onsite
Company Size
550 Employees
Service Specialisms
Equipment Hire
Total Rental Management
Access Equipment
Site Accommodation
Material Handling
Lighting Towers
Power Generator Hire
Compaction and Roller Hire
Sector Specialisms
Mining
Oil & Gas
Construction
Industrial
Infrastructure
Government
Events
Role
Description
payroll review
hours monitoring
service scheduling
customer management
contractor engagement
- Weekly timesheet payroll review and submission
- Monitor driver daily hours to ensure safe driving/rest periods are adhered to
- Manage and allocating daily service runs to drivers
- Manage customer relationship with servicing issues for toilets on hire
- Engaging third party contractors to fulfil sporadic demand or emergency servicing
Requirements
load restraint
transport logistics
communication
relationship building
- Load restraint compliance
- Experience in transport logistics
- Excellent Communication skills and relationship building
Benefits
- Dedicated employee benefits to support your physical, mental and financial wellbeing, such as our Employee Assistance Program, Salary Continuance Insurance, Access to TAL - Health for Life Program, discounted private health insurance & a Reward & Recognition Program.
- Employee Recognition Program
- Income Protection Insurance
- National career opportunities
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
- reference checks
- right to work verification
- medical exam (including drug & alcohol test)
- licence checks
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Company
Overview
35+ Branches
National Network Locations
Spanning across Australia, their extensive network supports major clients nationwide.
60,000 Assets
Equipment Inventory Size
Their vast fleet includes a wide range of specialized equipment for diverse projects.
Branch‑in‑a‑Box
Rapid Deployment Solution
Innovative concept for fast, comprehensive rental setups tailored for remote sites.
- Founded in 1990, they began with portable buildings and portaloos, and have steadily expanded their fleet and expertise across Australia.
- Now part of Sime Darby (acquired April 2023), they benefit from global industrial backing while retaining local agility.
- They’ve grown through strategic acquisitions—merging and integrating specialist equipment rental firms to broaden their service range.
- Typical projects include mining shutdowns, large-scale infrastructure builds, oil & gas ventures, and government site setups.
- Specialisms cover access lifts, earthmoving, lighting towers, power generation, compressors, pumps, compaction gear and site accommodation.
- They offer ‘Total Rental Management’ with smart asset tracking and usage reporting to cut rental waste and boost efficiency.
Culture + Values
- Client success is at our core
- People: professionalism, personable approach and expertise
- Service: innovation, specialist knowledge, ownership and accountability
- Customers: customer‑centric ethos, long‑term partnerships
- Act With Integrity
- Care For All
- Win Together
Environment + Sustainability
2022
Reconciliation Action Plan launched
A formal Reconciliation Action Plan was established to promote ongoing engagement with First Nations communities.
2020
Partnership with Supply Nation established
Began collaborating with Supply Nation to support Aboriginal and Torres Strait Islander suppliers.
- Committed to minimising environmental impact via GHG emissions reduction and waste management
- Strategy addresses GHG emissions, resource & asset efficiency, water & waste management
- Core objectives assessed regularly across six ESG pillars
- Destination Zero: health & safety, low incident rates, leading SHEQ management
Inclusion & Diversity
- Together We Grow: fostering inclusion, belonging and equal opportunity for all
- Employs people from diverse backgrounds, ensuring all feel valued regardless of race, beliefs or culture
- Recognises valuable contribution of each gender group; promotes equal opportunity for balanced participation
- Supports employees with diverse abilities through dedicated capability-building and ongoing support
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