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Mill Creek Residential Trust Llc

Leasing Professional

Company logo

Mill Creek Residential Trust Llc

Investment, development, acquisition, construction & operation of high‑quality rental housing communities nationwide.

Conduct tours, handle leasing inquiries & paperwork, and drive occupancy in Boston.
18 days ago ago
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Boston, MA
Onsite
Company Size
1,006 Employees
Service Specialisms
Property Development
Construction Services
Project Management
Design
Architecture
Engineering
Sector Specialisms
Multifamily Residential
Development
Acquisition
Construction
Investment Management
Build-to-Rent Single-Family Rentals
Rental Housing
Transit-Oriented Development
Role

Description

property tours
leasing inquiries
customer service
resident relations
lease documentation
marketing strategy

This is a full-time, on-site role for a Leasing Professional located in Boston, MA. The Leasing Professional will be responsible for conducting property tours, managing leasing inquiries, and providing exceptional customer service. Key duties include building relationships with prospective residents, guiding them through the leasing process, and ensuring all required documentation is complete and accurate. The role also involves collaborating with the property management team to develop marketing strategies and achieve occupancy goals.

Requirements

high school
bachelor's
leasing
property software
communication
customer service
  • High school diploma or equivalent required; a bachelor's degree in Business, Communications, or a related field is a plus
  • Previous experience in property leasing, real estate, or related fields is preferred
  • Ability to work effectively in a team-oriented environment
  • Professional communication skills, both written and verbal, for engaging with residents and team members
  • Proficiency in property management software and tools is a plus
  • Organizational and administrative skills for managing documentation, contracts, and inquiries
  • Strong customer service and interpersonal skills for building relationships and delivering an exceptional leasing experience
  • Marketing and sales abilities to promote the community, attract residents, and achieve leasing targets

Benefits

Information not given or found

Training + Development

Information not given or found
Company

Overview

$4 billion
Raised in Equity
The firm has raised a significant amount of equity to fuel its growth and investments.
$20 billion
Capital Deployed
Over $20 billion in capital has been deployed across various investment management ventures.
275,000 homes
Developed or Acquired
Mill Creek has developed, built, or acquired a substantial number of rental homes.
41,000 homes
Constructed by the Construction Arm
Their construction arm has delivered nearly 41,000 homes with tight budget and quality control.
  • Born in 2011 from Crow Holdings' vision, Mill Creek has grown into a national owner‑operator of multifamily and build‑to‑rent communities.
  • Its Development team revives historic buildings, builds mixed‑use and transit‑oriented multifamily, and launched a purpose‑built single‑family rental platform in 2020.
  • Acquisitions focus on value‑add multifamily communities—over 8,000 apartments acquired with $2.1 billion invested alongside JV partners.
  • Mill Creek operates across 26 U.S. core markets, immersing in local economies to optimize investment, development and management.
  • Unusual fact: it entered the small but growing purpose‑built single‑family rentals market in 2020 with its Amavi Homes platform.

Culture + Values

  • People First: We focus on creating an environment where our team members are supported and valued.
  • Commitment to Excellence: We strive for the highest standards in everything we do.
  • Integrity: We uphold the highest standards of ethics and transparency.
  • Collaboration: We believe that working together creates better results.
  • Innovation: We seek out creative solutions to solve challenges and deliver exceptional results.

Environment + Sustainability

Net Zero by 2040
Climate Commitment
Aiming to achieve net zero carbon emissions through comprehensive strategies.
  • Focus on energy-efficient design, sustainable materials, and responsible construction practices.
  • Properties designed to achieve LEED and other sustainability certifications.
  • Implementation of water-saving strategies in all developments.
  • Prioritizing sustainable waste management strategies, including recycling and reducing construction waste.

Inclusion & Diversity

  • Focus on improving gender diversity at all levels of the organization.
  • Committed to fostering an inclusive environment where all employees feel welcomed, valued, and respected.
  • Focus on building a diverse and inclusive talent pipeline through various recruitment initiatives.
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