Retail Business Manager

Overview

Lead retail sales team, drive WA retail strategy, manage budgets & customer relations.

Key Responsibilities

• segment planning
• campaign management
• sales process
• account management
• retail transformation
• industry representation

Tasks

-Develop customer segment plans that support our Easy to Buy, Easy to Own vision -Represent WesTrac across key industry bodies to promote CI and brand presence -Build strong relationships with Caterpillar to support sales outcomes -Manage campaigns, customer coverage, and market share growth -Foster a high-performance team culture focused on accountability and success -Drive retail transformation aligned with WesTrac’s 5-year strategy -Manage the full sales process from opportunity to delivery -Deliver budgeted sales targets across your assigned customer base -Oversee account management performance and act as a key escalation point -Provide clear direction and leadership to meet team and customer goals

Requirements

• leadership
• commerce
• marketing
• communication
• coaching
• relationship building

What You Bring

-Advanced leadership/people management experience with the ability to inspire, influence and motivate teams across multiple functions not directly within the reporting line -Tertiary qualifications in Commerce, Business, Marketing, technically related discipline or a retail management role within large and complex organisations -Proven leadership ability to embed the Values and Behaviours of our business -Proven marketing ability, understanding how to create compelling offers, effective sales funnel management and sales velocity through organisation. -Excellent communication skills (written, verbal and interpersonal), including consultation, negotiation, and facilitation skills to effectively liaise with both internal and external stakeholders -Demonstrated ability to lead and coach sales teams to high performance. -Excellent relationship building skills with the ability to build and maintain successful working relationships

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Benefits

-Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family. -Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity. -Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown. -Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute. -Recommend & Spend – Opportunity to receive a referral bonus up to $5000 for applicable roles.

About Westrac Cat

-Grew from a single WA dealership into a multi‑state Cat heavy equipment powerhouse. -Operates 31 branches across WA, NSW, and ACT as a flagship of Seven Group Holdings. -Serves major mining clients like BHP and Rio Tinto, supplying and maintaining heavy equipment. -Launched a Technology Experience Centre in NSW featuring remote‑operator stations and Cat’s MineStar systems. -Provides whole‑of‑life support including parts, servicing, operator training, and FitFleet monitoring. -Engages in projects ranging from mine sites to infrastructure development, leveraging expertise in heavy‑haul and fleet solutions.

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