Assistant Service Manager - The Duvall

Overview

Assist with maintenance, repairs, inspections and emergencies for a 265‑unit multifamily property.

Key Responsibilities

• hvac
• electrical
• plumbing
• lock changes
• work orders
• vacant turnover

Tasks

-Report any observed problems in units or on the property to the Community Manager -Perform a wide variety of HVAC, electrical, plumbing, carpentry, and preventative maintenance tasks, as needed/requested. -Change the lock(s) on all vacant unit doors, once vacant, and make or have made any necessary keys. Occupied unit keys may require changing periodically depending upon the situation. -Keep or ensure grounds, garbage container areas, hallways, garages and/or parking lots in a neat and orderly manner, not allowing any trash or debris to accumulate. Patrol these areas every morning and continually throughout the day. Depending on the property, you may be required to vacuum and/or blow hallways, parking areas and/or breezeways as necessary. -Regular maintenance of the building exteriors, building interiors and common areas directed by the Service Manager and include but are not limited to pressure-washing as needed, painting and maintenance of all building systems such as gutters and downspouts, roof drainage systems, French drain systems, surface water management systems, fire alarm systems, fire extinguishers, fire sprinkler systems, signage, laundry centers, playgrounds, tennis courts, sports courts, and any other common areas, etc. -Complete assigned maintenance work orders. -Assist management/leasing staff with curb appeal which may include detailing model units, putting out balloons, banners, a-boards, etc. -Maintain and periodically analyze work orders for consistent patterns or long-term maintenance concerns. -Assist with completing and turning vacant units within 3 business days and reporting status of all vacant units to the Community Manager and Service Manager.

Requirements

• epa type ii
• 3 yrs experience
• on-call
• driver's license
• high school
• versatile

What You Bring

-The Service Manager and Assistant Service Manager must be available to take emergency calls on a 7-day rotating basis. The staff person on-call will be equipped with a digital pager and is required to return pager calls within 10 minutes of the page. -EPA Type II Certification or greater (HVAC Certified) -3 years experience in multifamily maintenance and experience involving public contact preferred. -Willingness to pitch in and work in areas other than repairs and maintenance, i.e. janitorial, custodial, gardening, painting, etc. -Valid driver's license and current vehicle insurance. -Use of personal automobile for local job-relate travel and pick-up, or ability to drive pickup truck and van. -High school education or equivalent.

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About Carleton Living

-Led by seasoned executives, it quickly grew into a powerhouse managing a diverse portfolio across Texas and the Southwest. -Its projects range from conventional market-rate and garden-style units to affordable, senior, and mixed-use communities. -Excels in complex lease-ups, repositioning, compliance oversight, construction, and capital-improvement programs. -Typical engagements include new-development lease-ups, affordable-housing compliance, and value-add repositioning. -Boutique attention blends with institutional capabilities, utilizing BI dashboards and RealPage-powered reporting. -Projects often feature thoughtful amenities like pet-friendly areas, modern clubhouses, vibrant outdoor spaces, and community-centric design. -A standout achievement: managing the full transformation and ongoing operations of Austin’s redeveloped Chalmers Courts project.

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