Community Manager

Overview

Manage daily operations, leasing, staff, and finances for a 300‑400 unit apartment portfolio.

Key Responsibilities

• team management
• contract supervision
• lease management
• maintenance planning
• cost management
• reporting

Tasks

-Directly manage on-site Team Members including: Building Managers, Assistant Building Managers, Maintenance Associate and Cleaners -Supervise contractor work to ensure it has been completed and review invoices -Review and approve resident leases and renewal leases -Train site-level staff on Hazelview’s standards of Customer Service -Confirm resident issues and service requests are promptly addressed -Ensure building standards are maintained to a high level, and that site-level staff are performing duties in a professional manner -Obtain quotes or bids from contractors for repairs, renovations and maintenance -Responsible for planning, assigning and directing work -Assist in the implementation of marketing initiatives and related leasing functions -Ensure apartment complex is maintained and cleaned in accordance with company standards -Initiate or suggest plans to motivate workers to achieve work goals -Actively championing diversity, equity and inclusion to create an environment of belonging -Manage assigned portfolio of buildings to improve efficiency and reduce operating costs -Conduct inspection of grounds, facilities, and equipment to determine if repairs or preventative maintenance is required on a weekly/daily basis to monitor performance -Assist in training on-site Team Members (Building Managers, Assistant Building Managers, Maintenance Associates and Cleaners) with operational procedures -Review weekly vacancies/availability reports -Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents -Show suites and process resident applications and lease agreements with regular reporting to the Regional Office -Analyze and resolve work problems or assist staff in solving work problems -Responsible for ensuring that day-to-day operations of the building are carried out (general maintenance and cleaning) -Actively championing diversity and inclusion -Responsible for ensuring rent rolls are accurate -Review rents to ensure they are “at minimum” market value -Ensure that a superior level of co-operation, service and support is provided to residents

Requirements

• yardi
• cpm
• arm
• supervisory
• plumbing
• whmis

What You Bring

-Proficient with use of basic handheld and electrical tools -Ability to remain calm and focused in high pressure situations -A demonstrated high degree of integrity, discretion and confidentiality -Ability to work and act independently using good judgment -Knowledge of current laws, legislation and rights concerning residents would be an asset -Superior attention to detail and accuracy with excellent follow-up skills -Certified Property Manager designation (CPM) or Accredited Residential Manager (ARM) an asset -Demonstrate excellent sales/leasing skills by minimizing vacancy (maintaining 100% occupancy) -1-2 years of supervisory or managerial related experience -A diploma/degree and/or related experience -Ability to represent company at Landlord Tenant Board hearings -Ability to coordinate after hours’ emergencies as required -Superior organizational and time management skills to multi-task/prioritize and meet multiple deadlines -Experience with Fire Life Safety & Building Inspections would be an asset -Working knowledge of legislation pertaining to the Residential Tenancy Act -Computer skills (Microsoft Office Suite, Yardi, Email, Internet) -Ownership Mindset -Excellent communication is required. Ability to speak other languages is considered an asset -Approximately 5 years of related real estate experience -Flexibility to work on-call on a rotating schedule (evenings & weekends) -Ability to accurately listen, understand and respond to issues appropriately -Knowledge of Building/Property Maintenance -Basic knowledge of plumbing, electrical, drywall, carpentry, painting, etc. -Ability to speak other languages is considered an asset. -A professional demeanor with strong communication skills -WHMIS certification would be an asset -Excellent problem-solving capabilities

People Also Searched For

Benefits

-Having Fun

About Hazelview Properties

-Founded with a vision to create lasting value in the real estate sector, Hazelview Properties focuses on strategic investments and management. -The company specializes in real estate development, providing innovative solutions to both residential and commercial properties. -With a strong financial foundation, Hazelview Properties manages an extensive portfolio across various global markets, delivering consistent returns. -Hazelview's projects range from large-scale residential developments to high-impact commercial spaces, catering to diverse tenant needs. -The firm is recognized for its expertise in identifying undervalued assets, repositioning properties, and driving sustainable growth. -Noteworthy is Hazelview's ability to blend modern architectural design with functionality, creating spaces that meet the evolving needs of today’s market. -Through strategic investments and thoughtful management, the company continues to influence the landscape of global real estate development.

Sector Specialisms