Assistant Community Manager - Westview, New York, NY

Description

• Assist in regular community inspections, coordinate Move In/Move Out schedule, collect insurance certificates, and process Move Out Reports and security deposit refunds
• Conduct leasing demonstrations, monitor and maintain new and renewal leases to include optimal renewal rates, process lease administration paperwork, and enter information into property management systems.
• Maintain competitive marketplace intelligence to contribute to sales, marketing, and operational initiatives for budgeted occupancy and customer retention goals
• Assist in the lease enforcement process, including reviewing applications, conducting inspections, and ensuring notice requirements
• Assist with data entry in the online work order system and support Resident Manager with post-move out walk-throughs
• Foster positive relationships among residents, management, and building staff
• Liaise between ownership and residents, including drafting and distributing resident communications
• Supervise programs for resident retention and collaborate with internal departments
• Address resident requests, complaints, and inquiries in line with contractual obligations and standards
• Manage office supplies inventory and monitor storage, bicycle, and fitness agreements for compliance.Prepare monthly reports, ensuring delinquency is below 0.5% of GPR
• Be available for after-hours emergencies, ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork
• Collaborate with property management and maintenance on renovations or CapEx projects, obtain vendor estimates and review contracts, provide recommendations for modifications and coordinate vendors for repairs as necessary
• Assist in analyzing income and expense patterns, budget forecasting, code and process accounts payable and receivable, file compliance paperwork, and maintain office files

Requirements

We are seeking a dedicated and detail-oriented individual to join our team as an Assistant Community Manager for our multifamily properties. The Assistant Community Manager will play a crucial role in supporting the Community Manager in day-to-day operations, resident relations, and administrative tasks to ensure the success of our vibrant residential communities.

• Minimum of 3 years of multifamily leasing and/or assistant community management experience
• Bachelor’s degree in business, marketing, real estate, or finance is preferred
• Must be present on-site and be able to move throughout the building to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors
• Must be available to work weekends (Saturdays and Sundays)
• Understanding of marketing trends, budgeting, and reporting
• Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire
• Work authorization (required)
• Technical knowledge of building operations and maintenance
• Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances
• Proficiency in navigating computers and community management software, including Microsoft Office, iLuvLeasing, On-Site, and Yardi

Benefits

In addition to base compensation, significant incentive pay and full benefits packages are available. Annual salary range - $65,000 - $70,000

Training + Development

Interview process

Visa Sponsorship

Security clearance