Field Manager

Overview

Manage installation teams, ensure quality installs and deliver excellent customer service.

Key Responsibilities

• safety compliance
• customer service
• issue resolution
• team coaching
• team monitoring

Tasks

-Ensure that installations are completed in line H&S standards. -Deliver an exceptional customer experience, adhering to Anglian standards -Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job. -Provide support to installation teams to develop their skills and performance. -Monitor 6-7 installation teams to ensure timely and quality installations.

Requirements

• organisational
• customer service
• driver's licence
• installation
• construction

What You Bring

-Strong organisational abilities with a keen attention to detail. -Good On – Site presence; interpersonal skills, comfortable talking to customers. -Valid driver's licence to travel as required within the region. -Knowledge of installation processes and best practices. -Previous experience in a similar role within the home improvement or construction industry.

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Benefits

-Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions -An additional paid day for your birthday -Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products -Competitive salary -Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. -Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones -31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years). -Company Car -Heavily discounted employee purchase scheme on all Company products -Employee recognition schemes -Paid time off annually to volunteer

About Anglian Home Improvements

-Delivering high-quality products, including windows, doors, conservatories, and garage doors. -Specializing in energy-efficient home solutions to help reduce carbon footprints. -Providing professional installation services nationwide for both homeowners and businesses. -Known for innovation in advanced, energy-efficient windows and home improvement products. -Committed to quality, reliability, and outstanding customer service.

Sector Specialisms