Shop Foreman

Overview

Lead the service shop, supervise truck repairs, triage, and mentor technicians.

Key Responsibilities

• service updates
• express lane
• triage
• repair estimating
• parts quoting
• repair oversight

Tasks

-Continually updating the Service Supervisor and Service Writer if any issues are found with repairs or if additional time or parts are needed -Managing Express Lane services. -Performing our two-hour window of triage, connecting to customer units when fault codes are present, estimating a repair plan needed to remedy the repair, and quoting parts and labor for the job. -Overseeing the repairs being performed and able to direct and/ or assist the technicians to complete the task as efficiently as possible, including identifying parts needed to order from back counter.

Requirements

• diagnostics
• heavy trucks
• leadership
• training
• communication
• customer service

What You Bring

-Knowledge of computer diagnostics. -3 or more years of experience working on heavy trucks. -3 or more years of experience in a lead or supervisor role, including training new technicians. -Excellent communication and customer service skills.

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Benefits

-Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. -Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. -Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter. -Competitive pay based on your skills, training, and experience level. -Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

About Papé Group

-It operates over 160 locations across nine Western states, generating between $500 million and $1 billion in annual revenue. -Papé specializes in selling, renting, repairing and servicing heavy equipment—from construction machines and forestry gear to agricultural vehicles and trucks.

Sector Specialisms

Security Clearance

-pre-employment drug test required.