Housing Manager

Overview

Manage estates, handle tenant issues, voids, inspections, and community development in East Sussex

Key Responsibilities

• voids management
• estate inspections
• safety checks
• complaint handling
• customer engagement
• neighbourhood management

Tasks

-Engage with customers and proactivity on our estates, you’ll really get to get to know our communities -We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you’ll be able to shape your own diary. -Managing our voids process including liaising with local authorities -Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities -Managing anti-social behaviours in our estates, responding to customer queries and complaints -You’ll look after a number of patches and neighbourhoods

Requirements

• cih level3
• stakeholder mgmt
• housing experience
• dbs check

What You Bring

-You have, or are willing to work towards Chartered Institute of Housing Level 3 -Confident working with external partners and stakeholders such as local authorities, MP’s etc -Experience in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! -You’ll need a Standard DBS check done and we pay for that.

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Benefits

-Career path with development and an excellent training package -Although you’ll spend time in our neighbourhoods, we do get together regularly virtually and in person in our communities, with time working from home catching up on admin. -Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies -To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! -This is a hybrid role and in an average week, you’ll spend 2-3 days working from our community patches across sites in Wealden, Uckfield and Eastbourne among others. -34 days leave, pro-rated (including bank holidays and a “me day”) -Excellent benefits and rewards including supermarket discounts and travel expenses -Paid time off for volunteering -Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

About Home Group

-Founded with a vision to transform lives through safe, secure, and affordable homes. -Provides housing, care, and support services, specializing in helping vulnerable individuals. -Operates across multiple regions in the UK, focusing on residential and healthcare sectors. -Known for innovative solutions, including supported housing and social care integration. -Collaborates with local authorities, charities, and healthcare providers to maximize impact. -Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs. -Continues to expand its reach with a focus on enhancing community well-being and individual independence.

Sector Specialisms

Security Clearance

-standard dbs check required (employer will cover cost)