Generative AI -Tech support & Development

Overview

Provide tech support and deploy Azure generative AI solutions for enterprise users.

Key Responsibilities

• azure deployment
• prompt engineering
• performance monitoring
• root cause
• tech support
• llm integration

Tasks

As a Gen AI Tech Support Engineer, you will play a pivotal role in ensuring the smooth operations of the Generative AI platform. You will work closely with multiple teams (Cloud, Infrastructure, and Security) to deploy and maintain new use cases and support ongoing platform enhancements. -Continuously learn and adapt to new technologies, especially in Gen AI, cloud, and security domains. Stay informed about the latest advancements in Gen AI, machine learning, and AI technologies to optimize our technical stack. -Configuring, troubleshooting, deploying applications on Azure Open AI - GPT Models, APIs, Services, Studio and other relevant services. -Collaborate with cross-functional teams to integrate and deploy generative AI solutions and create and maintain documentation. -Apply prompt-engineering techniques to specific use cases and types of models. -Monitor & track applications usage and performance using deployed tools in terms of user experience, performance, cost etc. -Participate in root cause analysis and implement preventive measures. -Utilize off-the-shelf Azure (OpenAI) services, to integrate LLM capabilities into applications, and collaborate with the business and IT teams. -Serve as the first point of contact to understand and address challenges from end users over the phone or email or MS teams. -Investigate, troubleshoot and resolve production issues of GenAI platform and applications along in co-ordination with relevant stakeholders (application, Infra, Partners, OEMs).

Requirements

• azure
• react
• python
• llm
• bachelor's
• communication

What You Bring

Experience: 0-1 year -Excellent communication skills and customer oriented. -Hands-on exposure to Azure services (Open AI, Cognitive services) for configuring, troubleshooting, deploying applications. -Bachelor’s degree in engineering (Computer Science, IT)/ BCA/ MCA -Programming knowledge of design, development and deployment of applications using Front-end (React JS) and backend Python, APIs -Proficient in Python, APIs and have experience with various machine learning libraries and frameworks. -Knowledge of LLM models – Azure GPT series, Google Gemini and Diffusion models such as Google Imagen, Stable diffusion, Mid journey.

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Benefits

We are seeking enthusiastic and driven engineers to join our Generative AI Centre of excellence. By joining our team, you will have the opportunity to work in a high-growth, innovative environment where teamwork and collaboration are paramount

About Aditya Birla Group

-It operates in sectors ranging from metals to telecom, with a strong presence in each. -The group’s business segments include key areas like cement production, retail, financial services, and telecommunications. -With a focus on innovation, it has continually expanded into diverse industries, shaping economies in multiple regions. -It is a leader in the Indian cement industry, owning one of the largest market shares in the sector. -Known for its global telecommunications arm, it has revolutionized the communication landscape in many countries. -The group is committed to building cutting-edge infrastructure, with large-scale projects that drive urban development. -Through its healthcare and retail segments, the group has contributed significantly to improving access to services. -One standout project is its acquisition of global companies to expand market reach, notably in telecom and metals. -The group’s financial strength and commitment to diversified ventures have positioned it as a key player globally.

Sector Specialisms