Airline Passenger Assistant
Abm Industries
Provider of integrated facility, infrastructure, and mobility services to commercial, industrial, institutional clients.
Assist passengers needing wheelchair help, transporting them safely on airport grounds
9 days ago ago
Entry-level, Junior (1-3 years)
Full Time
Orlando, FL
Onsite
Company Size
117,000 Employees
Service Specialisms
Janitorial
Engineering
Parking
Electrical and lighting
Energy solutions
HVAC and mechanical
Landscape and turf
Mission critical solutions
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
passenger safety
security compliance
incident reporting
assignment coordination
baggage assistance
wheelchair transport
- Follow safety precautions at all times while transporting passengers
- Comply with all client and/or site security requirements and processes
- Complete thorough Incident Reports
- Coordinate assignments with dispatchers and gate Agents, if necessary
- Assist passengers with baggage retrieval and transport, if necessary
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
Requirements
customer service
no degree
18+
interpersonal
- One (1) year of customer service experience preferred
- No high school diploma, GED or college degree required
- Must be 18 years of age or older
- Positive interpersonal interaction with passengers
Benefits
- No experience required and on the job training provided
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1909 Founded
Year of Establishment
The company began operations as a window-cleaning service in San Francisco.
$8.4B Revenue
Annual Revenues
Reflects the company's global scale and integrated service model.
6B sq ft
Space Managed
The company services over 6 billion square feet of space daily.
27/30 Airports
Busiest U.S. Airports
The company manages operations at 27 of the 30 busiest U.S. airports.
- Evolved into a global facility-services powerhouse.
- Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services.
- Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate.
- Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities.
- A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021.
- Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.
Culture + Values
- Building strong relationships with customers, delivering high-quality services.
- Maintaining the highest standards of integrity in all actions.
- Striving to deliver exceptional results with innovation and continuous improvement.
- Working together to achieve shared goals and fostering collaboration across the company.
- Treating everyone with dignity and respect, honoring diversity and encouraging inclusivity.
Environment + Sustainability
2040 Target
Net-Zero Carbon Emissions
Aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to combating climate change.
- Integrates sustainability into operations and offerings, prioritizing energy efficiency and renewable energy solutions.
- Focuses on sustainability through a framework that reduces waste, energy use, and water consumption.
- Tracks progress using key performance indicators (KPIs) and publishes annual sustainability reports.
Inclusion & Diversity
- ABM's DEI strategy emphasizes creating a diverse, equitable, and inclusive workplace.
- The company is committed to increasing the representation of women and minorities in leadership roles.
- ABM tracks diversity metrics and provides data on gender balance, aiming to improve gender representation across all levels.
- The company has specific goals to recruit and retain diverse talent across its operations.
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