Facilities Manager

Overview

Lead client‑side FM contract management & performance improvement for soft services

Key Responsibilities

• data reporting
• fm strategy
• stakeholder relations
• cost efficiency
• contract management
• performance improvement

Tasks

This fixed-term role will focus on ensuring service excellence, contractual compliance, and continuous improvement across key service lines, delivering both value for money and an enhanced user experience. -Provide clear, data-driven reporting and recommendations to senior leadership. -Contribute to the development of the FM strategy and procurement planning. -Build and maintain strong relationships with internal stakeholders and external suppliers. -Identify and implement opportunities for cost efficiency, service enhancement, and operational improvement. -Act as the client-side lead for soft FM contract management, ensuring service providers meet agreed KPIs and SLAs. -Lead performance improvement across soft FM services including security, cleaning, catering, waste management across the portfolio.

Requirements

• fm contracts
• stakeholder management
• commercial acumen
• soft fm
• mixed-use
• performance improvement

What You Bring

A fantastic opportunity has arisen for an experienced FM Contracts Manager to lead performance improvement initiatives across a range of soft FM services for a client-side – mixed-use portfolio. -Experience leading performance improvement across multiple soft FM disciplines. -Proven track record in client-side FM contract management, ideally within mixed-use commercial environments. -Strong commercial acumen with a focus on value for money. -Excellent stakeholder management and communication skills.

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About The Management Recruitment Group (Mrg)

-Evolved from a domestic recruiter into a global executive search powerhouse. -Secures leadership appointments for landmark real estate, infrastructure, and facilities projects worldwide. -Clients include blue-chip names like JLL, Savills, Lendlease, and major institutions such as UK Parliament and University of Oxford. -Specializes in retained search, project recruitment, and interim executive placements across core sectors. -Forensic, people-centered process blends data-driven insight with deep sector expertise. -Typical mandates involve senior roles in commercial real estate, campus services, asset management, and engineering.

Sector Specialisms