Branch Manager - Mount Gambier

Overview

Lead branch team to ensure safety, revenue growth, fleet utilization and customer satisfaction.

Key Responsibilities

• asset management
• p&l management
• kpi tracking
• fleet management
• quote generation
• safety oversight

Tasks

-Guide and motivate staff to provide excellent customer service – a happy customer will be a returning customer! -Oversee Asset Management -Manage branch P&L’s and KPI’s around fleet availability, fleet utilisation and customer loyalty. -Create the best solution / outcome for our customers– develop quotes, raise purchase orders and enter hire agreements. -Ensuring the safety of your team and Coates customers

Requirements

• communication
• leadership
• sales management
• computer literacy
• commercial acumen
• customer service

What You Bring

-Excellent Communication skills, both written and verbal -Previous team leadership experience, developing a ‘One Team’, cohesive mindset -Sales and operational management experience -Proven leader with sales, service, and operational excellence experience. -Strong computer literacy, including customer databases and Microsoft Office Suite -Demonstrated commercial acumen -A track record of delivering on customer service KPIs

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Benefits

-Access to our employee discounts, benefits and wellbeing program -Purchased additional leave program -Flexible working options available—let’s discuss what works best for you -Development and career progression pathways -Novated leasing and salary sacrifice -Permanent full-time position, Monday to Friday with alternating Saturday morning (7:30am to 11:30am) -12 weeks Paid Parental Leave in addition to government parental leave scheme -Volunteering opportunities through the Coates Foundation -Grow with career pathways, flexible work options, and excellent employee benefits.

About Coates

-It evolved from machinery manufacturing to pioneer equipment rental in Australia. -Expanded into engineering and equipment hire, supporting global customers. -Operates across ~150 branches and delivers oversized fleets and specialist solutions in sectors like mining, rail, infrastructure, and power. -Beyond rental, it offers in-house temporary works engineering, industrial shutdown management, and turnkey Power & HVAC services. -Typical projects include major construction shutdowns, remote mining tool stores, large-scale events, and complex infrastructure builds. -The firm invests heavily in technology—IoT-enabled portals, BIM content, drones, telemetry—and collaborates with universities to develop innovative temporary-works solutions.

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