Schedule Coordinator

Overview

Schedule garage door installs, liaise with customers and installers, manage logistics.

Key Responsibilities

• servicetitan
• scheduling system
• job assignment
• delivery tracking
• garage coordination
• customer communication

Tasks

-Coordinate Garage Door Installations -Communicate with Customers -Work Within Our Scheduling System -Use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text. -Call customers to schedule installs, explain prep requirements, and review job notes. Keep records of conversations and follow up when needed. -Stay Ahead of the Curve -Identify ready-to-schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules. -Track delivery manifests, anticipate market needs, and manage out-of-market assignments to maximize daily efficiency.

Requirements

• servicetitan
• dispatch
• garage knowledge
• bilingual
• organizational
• team player

What You Bring

-Strong organizational and communication skills -Bilingual in English and Spanish (preferred, not required) -Team player who’s also self-motivated and proactive -Detail-oriented mindset—understanding the impact of tags, locations, skill levels, and delivery logistics -Ability to prioritize under pressure and pivot as needed -Knowledge of garage door types, installation steps, or related services -Ability to confidently guide conversations and control scheduling flow -Experience in dispatch, operations, or field service scheduling -Comfortable using scheduling software (ServiceTitan experience is a plus!)

People Also Searched For

Benefits

-Opportunity for growth and cross-training -Join a supportive and tight-knit team -Full benefits package, paid time off, and more

About Precision Garage Door Service

-Founded with a mission to provide reliable, high-quality garage door solutions. -A trusted name in garage door services, offering both installation and repair. -Expert in a wide range of garage door systems, including high-end, automated, and custom solutions. -Caters to both residential homeowners and commercial property owners. -Known for exceptional customer service, ensuring fast, professional, and affordable solutions. -Focused on delivering quick turnarounds, often with same-day service for repairs and installations. -Specializes in the installation of energy-efficient, secure, and aesthetically pleasing garage doors. -Equipped with a fleet of technicians trained in the latest garage door technology and safety protocols. -Innovative solutions, with offerings such as smart garage door openers and remote access features. -Has grown significantly, expanding its services nationwide through a network of local franchises.

Sector Specialisms