Manager Overnight

Overview

Assist Account Manager with overnight account tasks and customer support

Key Responsibilities

• market research
• crm management
• contract negotiation
• team coordination
• client support
• reporting

Tasks

-Assist in the preparation and coordination of meetings, presentations, and proposals. -Conduct market research to stay informed about industry trends, market conditions, and competitors. -Support the Account Manager in day-to-day account management tasks. -Assist in resolving any issues or conflicts that arise, ensuring high levels of customer satisfaction. -Support contract negotiations, pricing discussions, and terms of service under the guidance of the Account Manager. -Help identify new business opportunities. -Coordinate with internal teams, including sales, engineering, product development, and customer support, to ensure timely delivery of products and services. -Maintain accurate records of all account activities and communications in the CRM system. -Monitor and respond to client inquiries, providing prompt and efficient service. -Help prepare reports on account status, sales forecasts, and business opportunities. -Assist in developing and implementing account strategies to achieve sales targets and business objectives.

Requirements

• crm
• microsoft office
• high school
• problem solving
• communication
• teamwork

What You Bring

-Attention to detail and problem-solving abilities. -Ability to work collaboratively within a team and independently when required. -Excellent communication and interpersonal skills. -Strong organizational and multitasking skills. -High School diploma or GED -Proficiency in CRM software and Microsoft Office Suite.

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About Abm Industries

-Evolved into a global facility-services powerhouse. -Delivers integrated janitorial, engineering, parking, energy, HVAC, electrical, landscaping, and EV-charging services. -Operating across major sectors, including aviation, education, healthcare, manufacturing, and commercial real estate. -Typical projects span airports, hospitals, schools, data centers, stadiums, corporate campuses, and industrial facilities. -A hallmark expansion strategy has consisted of strategic acquisitions—such as GCA Services Group in 2017 and Able Services in 2021. -Standout fact: its workforce automation tools power mission-critical operations in data centers and microgrid installations.

Sector Specialisms