Leasing Manager

Overview

Leads leasing team, oversees leasing activities and occupancy for a large apartment community.

Key Responsibilities

• training
• leasing
• pricing
• data entry
• reporting
• resident retention

Tasks

-Trains new leasing employees and ensures all policy and procedures are followed with. Trains and coaches new employees on the property and day to day functions of office. (15%) -Ensures that the leasing office, models and target apartments are in a presentable condition. Ensures that all leasing personnel meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model apartments and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Monitors and makes pricing recommendations on a weekly basis. Visits competitor properties to better understand their product, marketing and sales techniques. (15%) -Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Completes applicant screening process and prepares appropriate correspondence based upon the result. Maintains social media activities on different platforms and strives to increase engagement through postings and responses to reviews and ratings. (10%) -Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. (10%) -Monitors closing ratios of the leasing team. Monitors the occupancy of the property and strategizes and leads the leasing team towards meeting budgeted goals. (15%) -Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. (10%) -Ensures accuracy of leasing data entered into the property software by all leasing employees. Reviews move-in files to ensure completion of assembly and accuracy. Processes and inspects weekly occupancy reports and ensures that all traffic data is entered. Reviews and critiques weekly call source recordings. Works with Leasing Consultants to increase effectiveness of techniques as needed. Prepares an analysis of call source for property management. Reviews all leasing employee files prior to move-ins and after. (15%) -Assists with resident retention. Provides on going customer service to residents after moving in. Process work order requests, package collection, assists with day to day operations of the property and resident satisfaction. (10%)

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Benefits

-401(k) with company match -Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include: -Full benefits package -Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?! -Generous paid time off -Growth and advancement opportunities -Lucrative referral bonus program

About Brookfield Properties

-A global real estate powerhouse with a diverse portfolio spanning commercial, residential, retail, and mixed-use properties. -With a rich history of acquisition and development, the company has built some of the world’s most iconic buildings and vibrant urban communities. -Expertise lies in envisioning, creating, and managing dynamic spaces that bring people and businesses together. -Operates across North America, Europe, and beyond, with a focus on delivering long-term value to stakeholders. -Notable projects include large-scale urban developments, integrated mixed-use spaces, and world-class shopping centers. -Operational approach blends innovative design, sustainability, and cutting-edge technology to meet evolving tenant and customer needs. -Known for adapting and growing in ever-changing markets, redefining the future of real estate development and management.

Sector Specialisms