IS Help Desk Intern

Overview

Assist help desk, support users, troubleshoot hardware/software, manage tickets.

Key Responsibilities

• equipment inventory
• technical support
• software troubleshooting
• help desk
• computer setup
• hardware repair

Tasks

-Assist with organizing equipment inventory. -Support walk up requests for technical support. -Assist with recycling equipment inventory. -Handles confidential and sensitive information and records with a high degree of discretion, diligence and good judgment. -Troubleshoot software issues and help end-users regain productivity. -Learn the aspects of information systems and technology services. -Support help desk requests from the ticketing system and manage the lifecycle of the request to resolution. -Setup and configure new computer equipment. -Troubleshoot and repair computer hardware.

Requirements

• dell
• android
• apple
• windows
• cis
• teamwork

What You Bring

-Must be able to work cohesively and collaborate in a team environment. -Hands on learning experience in the technology arena. -Consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance. -Learn how to troubleshoot computer problems effectively in conjunction with other IS staff from various teams. -Basic proficiency working with Dell workstations and laptops, Android & Apple mobile devices, Windows 10/11, and mainstream applications. -Oral and written communication skills in English. -Remains open to others’ ideas, and exhibits willingness to try new things. -A rising Sophomore, Junior, or Senior at an accredited college or university studying Computer Information Systems, Computer Science, or a related field. -Learn how to communicate well with various employees from around the world. -Learn how to work and be effective in a team environment. -Professionalism and strong work ethic. -Must have a general understanding and working knowledge of mainstream computer operating systems, hardware, and software.

People Also Searched For

About Trimble Inc.

-Offers integrated solutions across construction, agriculture, and transportation. -Cutting-edge technology streamlines workflows and improves efficiency. -Provides both hardware and software solutions, focusing on automation, geospatial data, and real-time analytics. -Notable projects include smart city infrastructure, autonomous vehicles, and precision farming systems. -Played a key role in developing GPS technology and transforming resource management. -Solutions help achieve higher productivity, safety, and sustainability.

Sector Specialisms

Visa Sponsorship

-visa sponsorship is not available for this position. -candidates must already have authorization to work in the united states without employer sponsorship.