UNIT CUSTODIAL DIRECTOR

Company logo
Ssc Services For Education
Provides custodial, grounds, and facilities maintenance services tailored to K–12 and higher‑education campuses.
Oversee custodial staff and operations to ensure clean, safe K‑12 facilities.
4 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Winston-Salem, NC
Onsite
Company Size
10,000 Employees
Service Specialisms
Consulting
Project Management
Engineering
Design
Technical Services
Turnkey
Sector Specialisms
Facilities
Custodial
Grounds Management
Facilities Maintenance
Construction
Energy Management
Role
What you would be doing
team supervision
cross‑training
client liaison
budget monitoring
inspections
equipment maintenance
  • Provide guidance, supervision, and mentorship to supervisors and hourly employees, fostering their professional growth and ensuring adherence to company guidelines.
  • Cross-train and develop personnel for multiple roles, increasing versatility and efficiency within the team.
  • Act as a liaison between building occupants/administrators and janitorial staff, communicating directives and ensuring alignment with customer expectations and organizational goals.
  • Monitor and report budgetary issues, demonstrating fiscal responsibility and contributing to cost-effective operations.
  • Conduct regular inspections, address complaints promptly, and take corrective action to maintain cleanliness standards.
  • Lead all aspects of and coordinate all activities of our janitorial personnel, ensuring seamless operations and outstanding service delivery.
  • Ensure tasks are completed on time and to the highest standards, encouraging a culture of accountability and excellence.
  • Maintain equipment maintenance and inventory of supplies to ensure efficient operations and timely completion of tasks.
What you bring
supervisor
college degree
problem solving
driver's license
cleaning equipment
communication
  • One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.
  • Excellent written and oral communication skills.
  • College degree preferred but not required
  • Excellent problem-solving skills both one-on-one and in group situations.
  • Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
  • Excellent administrative and organizational skills and an ability to prioritize.
  • Ability to engage and motivate staff.
  • Strong work ethic, intense drive, and initiative for quality and customer service.
  • Ability to work with heavy cleaning equipment.
  • Understanding of budgeting processes and awareness of profit and loss concepts.
Benefits
  • Paid Parental Leave
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Time Off
  • Commuter Benefits
  • Retirement Plan
  • Identity Theft Protection
  • Discount Marketplace
  • Life Insurance/ AD
  • Pet Insurance
  • Health and Wellness Programs
  • Personal Leave
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1969 Founded
Year Established
The company was established in Knoxville in 1969.
660% Growth
9-Year Revenue Increase
The company experienced a 660% revenue increase over nine years, marking significant growth.
  • Serving over 170 academic partners across the U.S., managing millions of square feet and thousands of acres.
  • Professional teams provide custodial cleaning, grounds management, and equipment maintenance with cost-saving solutions.
  • Projects include daily upkeep and large-scale infrastructure upgrades like HVAC and steam-plant improvements.
  • Headquartered in Tennessee, with a nationwide impact on K-12 schools and universities.
  • Recognized for highlighting staff excellence, including award-winning supervisors and innovative recognition programs.
Culture + Values
662% growth
Revenue Expansion
Achieved significant top-line growth over nine years.
98% retention
Client Loyalty
Maintained a high client retention rate, indicating strong customer satisfaction.
9,300+ employees
Staff Strength
Operates with a large team spread across numerous clients.
  • Initiatives like autonomous equipment and innovation in drone and robotic technology to empower staff and engage students
  • Support for staff development through annual scholarships for continuing education and trade careers
Environment + Sustainability
53 Million Pounds
CO₂ Eliminated
Carbon emissions reduction achieved through transitioning to electric and energy-efficient equipment.
125 Million Gallons
Water Saved
Annual water conservation through smart irrigation techniques.
66% Reduction
Salt Usage
Decrease in winter salt application using smart salting techniques.
266,734 Bottles
Saved Annually
Plastic bottles diverted from landfills using 100% recycled materials.
  • Use of chemical-free cleaners, bamboo handles, reusable microfiber cloths, and electric handheld tools.
  • Conducts baseline energy and water usage assessments and preventive maintenance plans for partner schools to optimize conservation.
Inclusion & Diversity
5-Member Council
Diversity, Equity & Inclusion Action Council
A dedicated group responsible for driving the organization's DEI initiatives and ensuring measurable progress toward inclusive goals.
  • Build a culture that values unique talents, backgrounds, and experiences
  • Create a culture where all associates feel appreciated and empowered to ignite change
  • Promoting women in facilities careers and recruiting diverse talent to reflect client communities
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