Site Technology Specialist

Overview

Provide technical support, install, train and optimise site tech solutions for customers.

Key Responsibilities

• technical expertise
• site visits
• installation
• troubleshooting
• training delivery
• reporting

Tasks

-Acting as a technical expert for site-based technology, supporting both SMT colleagues and customers -Collaborating with Product Development, Sales, and Service teams to identify training needs and deliver targeted technical support -Providing technical insight to Sales Support and Product Development, assisting with product trials, upgrades, and feedback on new technologies -Supporting the development of structured training materials and documentation for SMT digital solutions -Maintaining strong relationships with customers and internal stakeholders through regular updates and proactive communication -Upholding SMT GB's high standards of safety, quality, and environmental responsibility at all times -Providing clear, detailed reports on site assessments, technical findings, and opportunities for optimisation -Delivering engaging, hands-on training — both virtually and on-site — to ensure customers and colleagues can fully utilise SMT technologies -Carrying out site visits to install, configure, and troubleshoot machine control and digital solutions

Requirements

• drones
• gnss
• machine control
• gvc certification
• engineering qualification
• microsoft office

What You Bring

-Experience operating drones or manipulating digital site models -Knowledge of land survey tools, GNSS systems, or other digital measurement equipment -Experience delivering technical or customer-focused training -Full UK driving licence and willingness to travel within the UK and Europe -Experience with installation, fault-finding, and troubleshooting of machine control systems and related equipment -Formal engineering qualification or GVC multirotor certification -Ability to collaborate effectively across departments and build long-term customer relationships -Commercial awareness and understanding of aftermarket services and customer needs -Strong knowledge of site-based technology platforms and machine control solutions -Knowledge of construction industry workflows and site operations -Proficiency in Microsoft Office and willingness to embrace new digital systems and tools -A systematic, organised approach to problem-solving and workload management -Excellent communication and presentation skills, with confidence in delivering technical training

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Benefits

-Family Leave - Enhanced maternity, paternity and adoption leave -Health Cash Plan - Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade -That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits -Free Physio Access - Speak to a physio by phone or video -Discounts Platform - Save on groceries, holidays, shopping and more -Car Leasing - Salary sacrifice schemes through Tusker or Octopus -Pension - We match your contributions up to 5% -Enhanced Sick Pay - Extra support when you're unwell, meaning you can rest a little easier while you recover -Retirement Support - Enjoy bonuses and phasedown days when its time to retire -24/7 GP Service - Private GP access anytime -Cycle to Work - Save on a new bike and accessories -IVF Support - Paid time off for treatment and appointments

About Smt Gb

-A leading provider of construction and mining equipment in the UK. -With decades of experience supporting sectors including construction and mining. -Offers state-of-the-art machinery, from excavators to loaders, tailored to diverse project needs. -Works on large-scale projects in both public and private sectors, particularly in mining and heavy civil works. -Ensures customers have access to the latest technologies and reliable service. -Thrives on deep market knowledge and a customer-centric approach to project solutions.

Sector Specialisms