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Community Manager- Crestview + Huntington

Peak Living

The Role

Overview

Manage day-to-day operations, leasing, resident relations, and finances for a multifamily community.

Key Responsibilities

  • market research
  • lease documentation
  • rent collection
  • budget management
  • reporting
  • marketing

Tasks

-Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions. -The Community Manager supervises all community associates. -Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue. -The Community Manager supports and participates in fulfilling the customer service and leasing standards. -Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity. -Assist in preparing all paperwork specific to new and renewal lease agreements. -Lead the maintenance and management of budgeted occupancy, collections, and expenses. -Responds to resident requests promptly and courteously and provides solutions to resolves resident issues. -Determine lease renewal rates and assist in delivery of renewal letters to secure renewals. -Collect, post, and deposit rents/security deposits and other community income daily. -Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs. -Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager. -Identify areas for improvement and improve the efficiency, productivity, and profitability of the community. -Direct all marketing efforts.

Requirements

  • english
  • college
  • cam
  • arm
  • 3 years
  • driver's license

What You Bring

-Must have the ability to communicate in English. -College education, CAM or ARM certification preferred. -A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry. -Valid driver's license. -A high school diploma or equivalent is required.

Benefits

-10 Paid Holidays + 3 Floating Holidays -3 Weeks of Paid Time Off (PTO) -401k matching -Employee Assistance Program -Employee Referral Bonus Program -Employee Appreciation Events -Medical, Dental, and Vision Plans

The Company

About Peak Living

-Founded with a vision to create high-quality, well-managed multifamily properties that elevate communities. -Focused on the acquisition, development, and management of residential and commercial properties across various markets. -Known for building value through thoughtful property enhancements, increasing both marketability and tenant satisfaction. -Over the years, has expanded into multiple regions, offering diverse residential living options to a broad audience. -Expert in transforming underperforming assets into thriving communities that benefit both investors and residents. -Their projects span from large-scale residential complexes to smaller, boutique urban developments. -Distinct for integrating modern amenities, community spaces, and sustainable practices into their property offerings. -The firm takes a hands-on approach to property management, ensuring both operational efficiency and customer satisfaction.

Sector Specialisms

Residential

Student Housing

Affordable Housing

Senior Housing