
Community Manager- Crestview + Huntington
Peak Living
The Role
Overview
Manage day-to-day operations, leasing, resident relations, and finances for a multifamily community.
Key Responsibilities
- market research
- lease documentation
- rent collection
- budget management
- reporting
- marketing
Tasks
-Research and shop the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc. align with market conditions. -The Community Manager supervises all community associates. -Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue. -The Community Manager supports and participates in fulfilling the customer service and leasing standards. -Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity. -Assist in preparing all paperwork specific to new and renewal lease agreements. -Lead the maintenance and management of budgeted occupancy, collections, and expenses. -Responds to resident requests promptly and courteously and provides solutions to resolves resident issues. -Determine lease renewal rates and assist in delivery of renewal letters to secure renewals. -Collect, post, and deposit rents/security deposits and other community income daily. -Direct the organization of community resident activities, preparing newsletters and maintaining resident loyalty and retention programs. -Reporting responsibilities include preparation of weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, final security deposit disposition reports and any other reports requested by the Regional Manager. -Identify areas for improvement and improve the efficiency, productivity, and profitability of the community. -Direct all marketing efforts.
Requirements
- english
- college
- cam
- arm
- 3 years
- driver's license
What You Bring
-Must have the ability to communicate in English. -College education, CAM or ARM certification preferred. -A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry. -Valid driver's license. -A high school diploma or equivalent is required.
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Benefits
-10 Paid Holidays + 3 Floating Holidays -3 Weeks of Paid Time Off (PTO) -401k matching -Employee Assistance Program -Employee Referral Bonus Program -Employee Appreciation Events -Medical, Dental, and Vision Plans
The Company
About Peak Living
-Founded with a vision to create high-quality, well-managed multifamily properties that elevate communities. -Focused on the acquisition, development, and management of residential and commercial properties across various markets. -Known for building value through thoughtful property enhancements, increasing both marketability and tenant satisfaction. -Over the years, has expanded into multiple regions, offering diverse residential living options to a broad audience. -Expert in transforming underperforming assets into thriving communities that benefit both investors and residents. -Their projects span from large-scale residential complexes to smaller, boutique urban developments. -Distinct for integrating modern amenities, community spaces, and sustainable practices into their property offerings. -The firm takes a hands-on approach to property management, ensuring both operational efficiency and customer satisfaction.
Sector Specialisms
Residential
Student Housing
Affordable Housing
Senior Housing
