Concierge

Overview

Front‑desk concierge handling resident services, events, and community engagement.

Key Responsibilities

• resident support
• community events
• package pickup
• marketing
• inventory management
• facility upkeep

Tasks

-Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors, and neighbors -Maintain positive relationships with the residents to ensure that communication between residents and community representative is open and effective -Welcoming residents, prospective residents, after hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings etc -Work as part of the site team to ensure that each event is a sociable and pleasurable environment -May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds -Marketing the property -Ensure that the Community Amenities area has proper inventory -Maintain work area to an appropriate level of presentation -Assist with resident events and initiatives

Requirements

• yardi
• microsoft office
• social media
• flexible schedule
• proactive communication
• computer skills

What You Bring

-Acquire a broad knowledge of the community and the surrounding area -Must be able to hear and understand verbal communications in person and over the phone or computer -Ability to work a flexible schedule, including evenings and weekends -Yardi experience a plus -May be required to sit or stand for extended periods of time -Social Media posting, Blogging, and Internet Presence -Proactive communication with the Management for issues or concerns -Must be able to operate a computer, keyboard, mouse and other office equipment -Must be able to read documents, computer screens and data -Experience with Microsoft Office Suite including Word and Excel -Excellent follow up skills via email and phone

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Benefits

-401(k) with robust company match -Comprehensive healthcare coverage available for all full-time, regular associates -Opportunities for professional development, career growth, and role-based learning plans -Ancillary benefits including critical illness, hospital indemnity, and accident insurance -Paid time off plus floating holidays and volunteer days -Weekly pay for all associates working onsite at an apartment community -Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) -Employer-paid employee assistance, mental health, and wellness programs

About Rpm Living

-Three core service lines—hands‑on property management, strategic investments, and development—work together seamlessly. -Typical projects include conventional, senior, and affordable multifamily communities, often with value-add and lease-up cycles. -The award-winning Olmsted brand showcases their development chops, earning national recognition for design and community focus.

Sector Specialisms

Security Clearance

-employment is contingent upon successful completion of a background check as required by local, state, and federal regulations.