Concierge PT

Overview

Frontline ambassador delivering customer service and resident support in a senior community.

Key Responsibilities

• scheduling
• safety reporting
• mail handling
• phone service
• resident sign‑out
• housekeeping

Tasks

-Assists in scheduling new hires for review and completion of new hire paperwork. * -Observes and reports safety hazards immediately to supervisor.* -Assists with the training of new employees when required. -Assists the Business Office Manager when needed. * -Complies with attendance and call off policy.* -Refrains from discussing resident care issues with families and visitors, and refers all inquiries to immediate supervisor.* -Types all correspondence as requested. * -Greets families and visitors, ascertains the nature of their business and introduces to the appropriate department head.* -Takes on special projects or assignments outside of regular duties. -Receives and routes incoming and outgoing mail when needed. * -Attends and/or participates in trainings, in-service meetings, and mandatory meetings.* -Responds promptly and courteously to resident's request for assistance including phone calls and requests from family members and visitors. * -Answers phone with a welcoming and inviting attitude, and always responds courteously. -Ensures residents and/or responsible parties sign residents out when they leave the community.* -Serves and assist residents in the dining room at breakfast, lunch, and dinner if needed. -Provides a variety of housekeeping and/or laundry duties in maintaining the community in an orderly, clean, and sanitary condition.

Requirements

• hipaa
• safety
• empathy
• communication
• initiative
• resident‑care

What You Bring

-Practices good body mechanics and safe working habits.* -Demonstrates a positive and respectful attitude with residents, families, visitors, associates, and management.* -Knows, understands, and follows established policies and procedures in emergency situations.* -Wears clean and appropriate dress per established dress code policy.* -Demonstrates an ability to know each resident and family member by addressing by name.* -Follows written and verbal instructions.* -Knows, understands, and follows HIPAA regulations.* -Communicates effectively in a language that each resident is capable of understanding.* -Demonstrates a positive and respectful attitude about work issues, policies, and procedures.* -Speaks to and interacts with residents, families, and visitors while showing empathy, kindness, compassion, and respect. * -Takes initiative in work, seeks out additional information, and offers solutions/suggestions.

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Benefits

-Paid Time Off (PTO) -Tuition Reimbursement -Comprehensive benefits PACKAGE to include 401k -Competitive salary

About Sr Companies

-Founded with a vision to build innovative and lasting solutions in the real estate and construction sectors. -A leader in transforming complex, large-scale projects into tangible successes, with decades of industry expertise. -Notable for delivering high-quality commercial, residential, and infrastructure projects on time and within budget. -Experts in managing and executing projects across various sectors, from urban development to industrial facilities. -Specializes in turning ambitious visions into reality through cutting-edge design, engineering, and construction methods. -Committed to developing sustainable, functional, and aesthetic spaces that stand the test of time.

Sector Specialisms