Resident Field Engineer

Overview

On‑site engineer delivering Hilti technical solutions and support to customer accounts.

Key Responsibilities

• software promotion
• crm management
• engineering advice
• solution design
• bim support
• customer training

Tasks

-Promote the use of Hilti software within the engineering departments of assigned customer accounts. -Actively utilize Hilti’s Customer Relationship Management platform to share progress and maximize Hilti’s scope of work on assigned projects, ensuring specified applications are captured through to sales conversion. -Provide sound engineering recommendations to engineers, architects, and in-house designers on specific applications, while educating specifiers on technical advantages of Hilti solutions not covered by test data. -Coordinate effectively across multiple departments and leaders within Hilti. -Leverage support from Hilti’s Technical Back-Office, Field Engineers, Regional Managers, Engineered Solutions Specialists, Project Managers, and Account Managers as needed throughout project delivery. -Oversee and review bills of materials while supporting the sales team and Project Management Office in order fulfillment. -Deliver professional seminars and presentations for architectural and engineering firms to educate them on Hilti products, performance characteristics, applications, and limitations. -Review project specifications and calculations, providing feedback to designers on accuracy, suitability, cost optimization, and compliance with applicable codes. -Track successes and failures, regularly providing assessments on return on investment and bid proposal conversion rates. -Support coordination with third-party engineering and design partners. Generate complete engineering resource support requests and participate in project meetings to monitor progress and timelines of project delivery. -Ensure the delivery of engineered solutions and calculation services through the identification of target applications, creation of designed solutions, and provision of bid packages to the customer. -Develop engineered solutions for overhead grid systems, multi-trade racking, raised floors, pipe and cable tray supports, seismic bracing solutions, and electrical and instrumentation stands. -Collaborate directly with the Project Management Office (PMO) to gather necessary information, relay questions, and manage change requests between the PMO and the customer. -Act on behalf of Hilti within the customer’s environment, applying Hilti expertise to improve solution choices while learning ways to replicate this approach across additional accounts with a typical Field Engineer and Engineered Solutions Specialist arrangement. -Communicate with customers in writing, ensuring technical accuracy, clarity, and a focus on practical problem-solving while minimizing Hilti’s risk exposure. -Provide feedback to product and technical departments regarding customer needs for products, software, or programs. -Conduct practical checks and value engineering on engineered solutions to ensure suitability for the project environment, application, and market competitiveness. -Support the delivery of engineering designs through Hilti’s Building Information Modeling (BIM) services, attend project coordination meetings, and assist the Building Information Modeling Engineering Project Manager with client technical questions. -Increase customer productivity by guiding and coordinating engineering designs, supporting jobsite visits with account managers, and assisting Project Managers and Strategic Business teams. -Build and maintain a contact matrix within the customer’s engineering design units to identify upcoming projects in the pre-design phase. -Provide field training to customers during installation as needed. -Maintain direct communication with account managers, strategic business personnel, sales managers, contractors, designers, specifiers, and code and approval officials via face-to-face meetings, telephone, and electronic communication. -Support the technical needs and inquiries of the account capture team, including business developers, regional managers, and account managers.

Requirements

• professional license
• hilti certified
• budgetary quote
• engineering degree
• project management
• aisc codes

What You Bring

-Professional engineering license (civil or structural), preferred -Familiarity with project plans, specifications and commercial terms, required -Experience in a structural engineering design office or equivalent, preferred -Proven success with selling value added and/or engineered solutions to contractors/end users -Experience in Installation system engineering and design or steel design, preferred -Hilti Field Based Designed Service Certification (expert level), required -Good communication as well as project management skills, required -B.S. in Civil/Mechanical/Structural Engineering or 5+ years Hilti experience designing installation systems in the United States or Canada, required -Budgetary Quote Certification, required -Understand local codes, regulations, and technical criteria, and communicate related issues and opportunities with Sales Management. -Familiarity with US and/or Canadian steel design codes (AISC, AISI. Etc.), preferred

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About Hilti North America

-is a leading provider of innovative products, services, and solutions for construction professionals. -portfolio includes power tools, fastening systems, and construction software designed to increase productivity on job sites. -solutions span diverse sectors, with a strong presence in industrial, commercial, residential, and infrastructure projects. -focuses on quality, providing equipment and services for everything from building foundations to complex commercial infrastructure. -offers cutting-edge technology and a commitment to delivering long-lasting, reliable solutions to its customers. -provides consulting services, project management support, and training for construction professionals. -projects often involve large-scale builds such as skyscrapers, bridges, and commercial complexes. -remains at the forefront of the construction industry, constantly evolving its offerings to meet the demands of modern building and infrastructure challenges.

Sector Specialisms