Field Supt Repair

Overview

Oversee elevator field techs, ensure safety, service quality, and support sales.

Key Responsibilities

• quality compliance
• safety standards
• service maintenance
• technician training
• order scheduling
• service optimization

Tasks

-Implement customer and Company requirements for quality, performance and passenger safety -Integrity and Trust: Foster honest, ethical relationships. -Ensure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements. -Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures -Develop a spirit of teamwork and dedication to quality among all employees -Create Value for the Customer: Deliver innovative, reliable solutions. -Foster excellent communication among team members while maintaining good working relationships with the local union -Manage training and development of field technicians on established processes, tools and standards -Build a team environment by leading field technicians -Continuously improve service delivery to ensure uniformly efficient and effective service -Safety: Uphold the highest safety standards for all. -Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints

Requirements

• pc skills
• 5 years
• elevator
• problem solving
• communication
• bs/as

What You Bring

-Excellent PC skills -Minimum 5 years experience in either the elevator industry or in a related building systems industry -Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills -Ability to effectively manage and resolve sensitive employee relations issues -BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field

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Benefits

-Tuition Reimbursement - Eligible after 6 months of service. -3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays. -Competitive Medical, Dental and Vision Plans - Effective from first day of hire. -A wide range of development opportunities to boost your professional and leadership growth. -Fully vested 401k match, up to 7% of total eligible compensation. -Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.

About Schindler Elevator Corporation (U.S.)

-A global leader in the design, manufacturing, and servicing of elevators, escalators, and related mobility solutions. -Serves a diverse range of industries, providing solutions for buildings, infrastructure, transport, and more. -Well-known for cutting-edge technology in mobility solutions, offering energy-efficient and sustainable products. -Typical projects include large-scale commercial buildings, residential complexes, and transport hubs like airports and metro stations. -Involved in major infrastructure projects, ensuring safety and reliability in vertical transport. -Focuses on customer-centric services, including maintenance and modernization offerings. -A trusted partner in delivering mobility solutions that keep people moving across cities and countries worldwide.

Sector Specialisms