Scheduler

Overview

Schedule asbestos field operatives, manage appointments, and handle tenant communications.

Key Responsibilities

• appointment scheduling
• online booking
• outbound calls
• data entry
• process improvement
• tenant communication

Tasks

-Scheduling planned appointments for Asbestos field-based operatives, using your understanding of multiple works management systems. -Uploading projects to our online booking platform. -Making proactive outbound telephone calls and positively influencing tenants to arrange appointments. -Improving productivity by ensuring surveyors are fully booked each day. -Retrieving booked appointments from our online booking platform and entering onto our operating platform. -Sharing ideas and insights to continually improve the scheduling function, including increasing the number appointments made, appointments kept, and properties accessed. -Handling and resolving telephone and email enquiries from tenants. -Mail merge letters for tenants. -Recording points of contact onto our operating platform. -Fulfilling the percentage of work orders (in terms of appointments made, access, and completion).

Requirements

• bulk messaging

What You Bring

-Bulk text messaging.

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Benefits

-26 days annual leave plus 8 Bank Holidays (pro rata) -Paid sick leave allowance each year -Option for personal use of company vehicle (subject to eligibility) -Electric Car salary sacrifice scheme, saving 30-60% on an electric car (subject to eligibility) -Welcome goodie bag -Access to paid volunteering days in support of local charities/initiatives -Access to private healthcare, Employee Assistance Programme, and Wellness programmes including annual flu jab -Competitive salary and transparent salary bands -37.5-hour working week -Cycle to work scheme, offering savings of at least 32%* on a new bike and cycle safety accessories -Enhanced employer pension contributions of 4% when you contribute 6% -Free eye tests and contribution towards new glasses/frames -Length of service reward -Opportunity to buy additional annual leave or sell surplus leave -Regular Learning and Development opportunities -Access to an online platform providing employee discounts on hundreds of high street brands -Additional leave for length of service up to 31 days each year -Regular company social events including an annual summer BBQ -Referral programme offering up to £2,000 -Enhanced maternity and paternity pay

About Pennington Choices

-Support social housing landlords, NHS trusts, schools, commercial clients, and rail organisations. -Typical assignments include asbestos management, fire-safety surveys, and full building-safety consultancy. -Delivered quantity and cost-consultancy for major healthcare projects, including Sheffield Children’s Hospital over several years. -Technical auditing, energy-performance assessments, and stock-condition surveys are core repeat services. -Often appointed to manage complex projects under COVID challenges, delivering on time and budget. -Led by a senior team of directors with deep backgrounds in surveying, compliance, and public-sector services. -Blends lab testing, field surveying, and consultancy under one roof—an unusual scope for its size.

Sector Specialisms