Member Services Officer

Overview

Provide member service and loan support in a credit union.

Key Responsibilities

• application processing
• member service
• loan support
• account assistance
• online banking

Tasks

-Process membership applications and account updates -Serve as the first point of contact for members, delivering professional and welcoming service in-branch, online, and by phone -Support the loan application process by gathering documentation and responding to member queries -Assist members with account queries, lodgements, withdrawals, and online banking support

Requirements

• detail
• 1-2 yrs
• financial services
• communication
• interpersonal

What You Bring

-Strong attention to detail and accuracy -1–2 years’ experience in a financial services or customer-facing role -Excellent communication and interpersonal skills

People Also Searched For

Benefits

Career Progression A well-established Dublin-based credit union is seeking a motivated Member Services Officer to join their Member Services team. This role offers hybrid working, full training, and the opportunity to build a career in financial services, with a focus on supporting members and loan administration. -Support for APA in Loans (or QFA) qualifications and ongoing professional development -Hybrid working options after training -Work in a positive, inclusive, and member-focused team environment -Permanent position with a respected local credit union

About Strive Search

-Founded by industry veterans, the firm has grown with a human-first recruitment philosophy that blends modern methods with personal insight. -While headquartered in Ireland, it serves clients across the UK, Europe and the US through a network of specialist consultants. -Financially agile, the agency operates on tailored recruitment models, working with SMEs and global PLCs alike. -It excels in niche roles—from BIM Managers in design firms to Mechanical & Electrical Engineers in engineering consultancies. -An unusual strength lies in combining global reach with boutique attention, delivering high-impact placements without corporate inertia. -Engaged across Accounting, Construction, Science & Engineering and more, the team delivers sector-diverse talent to mission‑critical operations.

Sector Specialisms