Tunnel Operations Operator

Overview

Monitor and operate tunnel traffic systems to ensure safe, efficient traffic flow.

Key Responsibilities

• system monitoring
• tunnel management
• traffic management
• emergency coordination
• fault reporting
• report delivery

Tasks

-Staying updated on industry best practices and innovative technologies in roads operations -Complying with health, safety, and environmental regulations in the Tunnel Control Rooms. -Monitoring SCATS, SCADA and ATMS systems and making adjustments to manage short term congestion and corridor performance recovery following incidents and manual interventions -Support the regular review and update of standard operating procedures and response plans -Identify performance improvement opportunities for congestion, incident and major event traffic management -Monitor and manage the Tunnels systems to detect incidents and congestion and achieve the performance SLAs for network, corridor, junction and incident management -Ensuring equipment faults or availability that are impacting operations are reported to the Team Leader immediately -Following and implementing Standard Operating Procedures, emergency plans and severe weather response plans where applicable -Managing the coordination of emergency works with zonal and strategic highways framework contractors -Coordinating with key stakeholders such as Drainage Management Centre, Ministry of Interior, Baladiya and Hamad Medical Corporation to safely manage incidents and events -Detecting and responding to roads incidents to achieve performance SLAs -Setting and removing traffic management response plans and DMS messaging plans in accordance with scheduled traffic diversion plans (TDP) and supporting major events -Regularly updating the Tunnels Team Leader during escalated events and incidents that Tunnels Control Rooms are managing or supporting -Supporting the delivery of the RMC daily reports, major incident reports and monthly performance reports

Requirements

• road standards
• control room
• ms office
• 3+ years
• english
• analytical

What You Bring

-Knowledge of road infrastructure maintenance and operations, particularly in Qatar or the Middle East region -Minimum of 3 years’ experience. Traffic Operations and Control Room experience desirable -Proficiency in English required, proficiency in Arabic is desirable -Ability to work effectively in a multicultural environment -Proficient in MS Office Suite and relevant road management software -Experience operating traffic and tunnel control room systems (Genetec, SCATS, ATMS, SCADA etc.) desirable -Excellent communication and stakeholder management abilities -Strong analytical and problem-solving skills with attention to detail -Knowledge of Qatar or Middle East road standards and regulations

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About Egis

-Evolved from transport infrastructure roots into a global engineering powerhouse. -Typical projects span airport management, metro systems, highway operations, smart city networks, and signaling schemes. -Delivers end‑to‑end services: architecture, engineering, construction, and operations. -Among its standout ventures: managing 17 airports worldwide and operating advanced drone‑detection systems in airspace.

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