Workplace Experience Coordinator / Porter

Overview

Support meeting room setup and maintain office spaces as Porter and Office Ambassador

Key Responsibilities

• maintenance requests
• asset checks
• room setup
• signage management
• floor walks
• service coordination

Tasks

-Responsible for always maintaining awareness of the colleague workspace. -Assist and support other departments, contractors, and colleagues with ad-hoc tasks within your job remit. -When applicable, submit maintenance requests and/or communicate with appropriate partners to address issues accordingly. -To work within the CBRE company guidelines to provide the client’s internal and external customers with supportive, efficient, and a professional service. -You will be carrying out regular floor walks to ensure the work areas, collaboration spaces, flex offices and meeting rooms are well presented, up to standard and in good working order. -Responds to all colleague requests and complaints promptly in a friendly and professional manner. Maintains accurate records of service requests and status. -You will also be assisting in managing lockers & cabinets and stationery cupboards and carry out monthly checks of the AEDs and First Aid Kits. -You’ll ensure that signage around the office is up to date and install nameplates. -If colleagues raise issues with their workspace on Slack, you’ll engage with them and go and visit them at their desks to assist them. -Provides coordination and support for delivery of Colleague Workplace Services. -You are encouraged to find ways to enhance and improve the office areas, and to be more sustainable and eco-friendlier. -Proactively engages and introduces themselves throughout the workplace. -Responsible for ensuring meeting rooms, pantries, and collaborative spaces are always up to standard, including proper setup, functionality of equipment, and stocked supply inventory. -You will look out for and report any maintenance issues and hazards and ensure that the ‘clear desk’ policy is adhered to. -You’ll also be providing tours to first time visitors and new staff members. -Displays a warm, friendly, professional greeting to all colleagues and visitors. -Collaborate and work closely with the housekeeping, security and maintenance teams to deliver an unparalleled experience to colleagues.

Requirements

• entry-level
• interpersonal
• communication
• organised
• detail-oriented
• energetic

What You Bring

-This is an entrance level position which would suit someone who is interested in a career in front of house or meetings and events. Previous experience is not required. -Excellent interpersonal skills. -Strong communication skills and the ability to think on your feet. -Highly organised with outstanding attention to detail and ability to work under their own steam. -We are looking for an energetic, motivated individual with an outgoing and friendly personality.

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About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms