Community Manager - Apartment Community in Norfolk, VA

Description

• Responsible for generating and analyzing various reports, i.e., Leasing Trends, Financial Performance and Projections and Occupancy Verifications.
• Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of the Company ensuring that all personnel in all departments are operating within those regulations.
• Responsible for reporting any unusual extraordinary circumstances regarding the residents or the community.
• Operating the community within the financial guidelines and approved budget.
• Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping.
• Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff.
• Responsible for the leasing of the community through supervision of the office and leasing personnel ensuring that all sales techniques and methods required by the company are being used effectively and in a professional manner.
• Responsible for ensuring a professional appearance and behavior at all times for self and community team members.
• Approve and submit all invoices for payment through Nexus.
• Responsible for ensuring that all personnel in all departments operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions.
• Responsible for implementing, designing and maintaining a resident retention program, i.e., resident referral program or social activities.
• Responsible for the interviewing, hiring and on-boarding all community team members. Order maintenance uniforms and ID badges.
• Perform physical inspections of the community and verify condition of vacant apartments. Coordinate with maintenance staff to ensure timely recondition of apartments after move-out.
• Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.

Requirements

• Required to work one weekend a month. Preferably the first weekend of the month.
• Knowledge of Fair Housing Laws.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance