Service Coordinator

Overview

Coordinate customer service, schedule technicians, manage data, and support operations.

Key Responsibilities

• report monitoring
• on-call scheduling
• training tracking
• call coordination
• inspection scheduling
• warranty tracking

Tasks

-Report monitoring for open calls -Creating on-call schedules -Tracking and set-up of technician training and certifications -Coordinating customer calls (program coordination/larger scope or volumes/scheduling/parts) ' -Scheduling inspections -Data entry/manufacturer’s warranty tracking

Requirements

• hsa/fsa
• data entry
• google apps
• customer service
• administrative
• it proficiency

What You Bring

-HSA and FSA -High accuracy with data entry skills required -Google applications experience preferred -Excellent customer service required -Experience in an administrative role required -Able to work in a high-paced environment -Typing speed and accuracy -IT proficiency required

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Benefits

-401(k) Company Match -Company-Paid Life Insurance Policy -Disability & Occupational Accident Insurance -Health, Dental, and Vision Insurance -Flexible Time Off -World-class paid training program for you to learn the skills for long term career success. -10 Paid Holidays -Employee Assistance Program (EAP)

About Owl Services

-The company specializes in providing end-to-end services, from design to execution, across multiple sectors. -With a strong focus on energy, industrial, and infrastructure projects, OWL has delivered complex, large-scale initiatives. -OWL's diverse portfolio includes notable works in utilities, water resources, and transportation systems. -The company stands out for its deep technical expertise, offering innovative solutions tailored to each project's unique needs. -Projects often span across geographies, demonstrating OWL’s ability to operate in diverse environments and meet global standards.

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