Part-Time Afternoon Concierge

Overview

Provide front desk hospitality, admin support, and safety for residents.

Key Responsibilities

• resident greeting
• phone management
• safety procedures
• administrative support
• roster management
• charge collection

Tasks

-Greet residents, visitors, and staff in a welcoming, professional manner. -Answer internal/external telephone calls promptly and professionally. Gather information, answer questions or requests, and/or channel to the appropriate destination. -Properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff. Monitor and direct those who enter and exit the building and follow check in and out procedures. -Become familiar with all residents of the community, and communicate positively with them daily. -Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager. -Update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns. -Keep front desk organized, neat, and clean and provide light housekeeping duties.

Requirements

• microsoft office
• high school
• customer service
• phone etiquette
• communication
• manual dexterity

What You Bring

-Knowledge of multiple phone line operations and proper phone etiquette. -Organization – Has the ability to arrange and utilize resources effectively and efficiently to get work activities accomplished. Does not lose track of tasks or responsibilities, and can be counted on to always follow up. -Ability to perform repetitive movements including simple grasping, pushing, pulling, and fine manipulation. -Empathetic and Compassionate – Genuinely cares about people, and is concerned with their well-being. Sympathetic to the plight of those less-fortunate. Has the ability to understand and feel what others are thinking/feeling. -Ability to reach, bend, twist, squat, kneel, push, and pull. -Ability to follow written and oral instructions and procedures. -Strong communication and organization skills. -Constant use of manual dexterity, auditory and visual skills and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. -A minimum of 6 months of customer service and clerical experience preferred. -Strong Communication Skills –Clearly and accurately provides pertinent information to individuals in verbal and/or written form. Able to accurately convey information in a way that engages the audience and helps them understand and retain the message. -High School Diploma or GED preferred. -Ability to lift/carry up to 20 pounds. -Proficiency with Microsoft Office and other computer applications.

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About Singh Management

-Founded with a vision to bridge the gap between top-tier professionals and leading industries. -Specializes in providing recruitment solutions across the construction, engineering, and energy sectors. -Delivers high-caliber candidates for both temporary and permanent roles. -Works closely with clients to understand their exact staffing needs, ensuring quality placements. -Focuses on sectors critical to infrastructure development, including transport and utilities. -Adapts quickly to industry trends and regulatory changes, ensuring a dynamic and agile recruitment service. -Offers a tailored approach that aligns with both candidate career goals and client project requirements. -Known for its robust network and deep industry knowledge, which leads to successful and lasting placements.

Sector Specialisms