Product Quality Manager

Overview

Oversee QA, lead quality team, ensure compliance, drive improvement.

Key Responsibilities

• data analysis
• six sigma
• lean
• audits
• documentation
• process improvement

Tasks

-Customer Focus: Address customer complaints and feedback related to product/service quality and implement corrective actions as necessary. -Training & Development: Identify training needs and provide coaching to enhance team capabilities in quality practices and methodologies. -Documentation: Maintain accurate records of quality control activities, including inspection results and corrective actions. -Quality Performance Monitoring: Set performance metrics and conduct regular assessments to ensure product quality. -Cross-Functional Collaboration: Work closely with other departments (e.g., production, engineering, supply chain) to address quality-related challenges and promote quality best practices. -Process Improvement: Champion continuous improvement initiatives, using tools like Six Sigma and Lean to enhance quality processes. -Quality Strategy: Develop and implement quality management strategies aligned with company goals and industry standards. -Data Analysis: Analyze quality data and metrics to identify trends, drive corrective actions, and implement preventive measures. -Team Leadership: Lead, mentor, and develop the quality team, fostering a collaborative and high-performance culture. -Audits & Compliance: Oversee internal and external audits to ensure compliance with quality standards (e.g., ISO) and regulatory requirements.

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About Fti

-Founded in 1972, the company has grown into a national leader in engineering, construction, manufacturing and clean energy. -Branded under EnTech Solutions™, Excellerate® and Faith Technologies®, it offers end‑to‑end services from assessment and engineering to manufacturing and installation. -Projects range from medical‑facility expansions and high‑voltage data‑center infrastructure to cheese‑plant and expo‑center electrical systems. -The company invests strategically in technology, venture capital (like TitletownTech), and product innovation to stay ahead.

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