Sprinkler Service Manager

Overview

Manage sprinkler service team, oversee scheduling, budgeting, safety, and customer satisfaction.

Key Responsibilities

• asset management
• job scheduling
• equipment calibration
• service inspection
• budget delivery
• safety compliance

Tasks

-Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers. -Responsible for efficient asset management, such as inventory and company service vehicles. -Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs. -Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed. -Responsible for manpower planning and allocation. -Responsible for delivering projects within the original budgeted cost. -Works closely with the sales and installation teams to support the growth and profitability of the Division. -Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives. -Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential. -Manage the sprinkler service department of assigned Division. -Responsible for control and calibration of inspection, measuring, and testing equipment. -Responsible for developing a budget and meeting revenue and gross margin targets. -Responsible in part for customer satisfaction and cash collections. -Responsible for building a high-performance culture to include annual performance reviews and development initiatives. -Responsible for executing service inspections on time and resolution of system deficiencies.

Requirements

• microsoft office
• nfpa
• nicet ii
• fire systems
• p&l
• leadership

What You Bring

-Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. -Ability to attract, develop, grow, and retain a team. -Two to five years of experience in a sprinkler service operations manager role within the fire detection, fire protection, or security environment. -Strong, positive team builder with leadership ability. -Strong computer skills; proficient at Microsoft Office. -Knowledge of current fire alarm, clean agent/special hazard fire suppression, or security systems. -Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. -Strong understanding of Profit and Loss statements and key financial drivers. -Proficient in NFPA codes and standards. -Valid driver’s license. -NICET Level II preferred. -Able to work independently. -Knowledge of OSHA safety standards. -Must be able to pass a background check and drug screening. -Excellent organizational, decision-making, and communication skills.

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Benefits

-Professional career development opportunities. -Medical, dental, and vision plans with options. -Competitive salary based on qualifications. -Short term and long-term disability. -401(k) matching. -Life insurance. -Company cell phone, laptop, and vehicle. -Paid time off plan and holidays. -Tuition reimbursement.

About Sciens Building Solutions

-Founded from the Latin ‘Sciens’ for ‘knowledgeable and skilled,’ it has built thousands of critical systems nationwide. -Backed by The Carlyle Group and headquartered in San Francisco, it pursues aggressive growth via acquisitions across the U.S. -Known for self‑performing comprehensive Sciens Service Suite installations—from design through maintenance. -Distinctive in combining local company culture with national scale to deliver sophisticated life‑safety solutions. -Integrates clean agent fire suppression along with electrical, security, and communication systems under one roof.

Sector Specialisms

Security Clearance

-must pass a background check and drug screening.