Minnesota Market and Business Leader (Water/Wastewater Client Service Manager)

Overview

Lead water/wastewater business development, client service, and project delivery in MN.

Key Responsibilities

• resource management
• portfolio management
• sales leadership
• recruitment
• client management
• project management

Tasks

-Local Lead Role—Work with the HR Business Partner and Office Admin to model BC values and serve as an extension of the BU/Area Leadership to manage the office, convey important Company information, and promote initiatives with all employees assigned to the office. -Project Resource Management—Work with other Muni Market and Business Leaders, Design Center leadership, and the Area Director to manage project resources. -Project Portfolio Management—Manage the office portfolio of projects in partnership with the Area Director and Area Project Delivery Leader. Be responsible for achieving project performance metrics in alignment with Area, Business Unit, and Company objectives. Lead project managers in successful project performance. Hold project managers accountable for delivering successful projects by following company project delivery processes and procedures. -Sales Leadership—Serve as Client Service Manager and Sales Leader for top clients/pursuits. Improve win rates and support training of the sales teams by engaging directly with key clients and leading top pursuits. -Staff Recruitment and Development—Serve as a supervisor and work with the Area Director and HR Business Partner to implement recruitment and development/succession plans for rising professionals, project managers, supervisors, client service managers, sales leaders, etc. -Client/Pursuit Portfolio Management—Manage the sales portfolio in partnership with the Area Growth Leader and Area Marketing Manager. Be responsible for achieving contracted sales metrics in alignment with Area, Business Unit, and Company growth objectives. Hold client service managers and sales team members accountable for their contracted sales goals and BD budgets. -Project Leadership—Serve as the Project Manager or Principal-in-Charge of several projects and drive project performance metrics in alignment with Area operational goals.

Requirements

• decision‑making
• business acumen
• data analysis
• strategic thinking
• leadership
• political insight

What You Bring

-Ability to be decisive in decision-making – comfortable managing risk and uncertainty. -Ability to see market drivers that intersect with innovative solutions to creatively grow our core and key clients. -Strong business acumen and experience leading projects or programs in Minnesota. -Ability to interpret operational data to inform business strategy to comply with Area performance metrics. -Strategic, critical thinker with a willingness to challenge the status quo. -Strong leader, able to inspire, motivate, and build cross-functional teams with the ability to influence the decision-making process. -Ability to translate consulting experience to achieve BC’s growth objectives. -Understand the political landscape and impact on client growth and business strategy.

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About Brown And Caldwell

-Delivers tailored engineering, scientific consulting, and construction on water and environmental projects. -Typical projects include water supply, wastewater treatment, habitat restoration, and site remediation for municipalities, government agencies, and private clients. -Deep specialization in water resources, stormwater management, environmental remediation, and infrastructure distinguishes the firm from competitors. -100% focused on environmental and water sectors, avoiding unrelated markets despite its size.

Sector Specialisms

Security Clearance

-pre-employment background check required.