Software Consultant- Minnesota

Overview

Provide technical support, training, and consulting for Alpine software to manufacturers

Key Responsibilities

• software installation
• implementation management
• user training
• technical escalation
• conversion projects
• feature enablement

Tasks

-Partner with customers within the assigned territory to maximize their use of Alpine software and improve business operations. -Evaluate plant operations and recommend software applications to increase productivity and streamline workflows. -Serve as a regional software expert and escalation point for higher-level technical inquiries. -Build strong, long-term relationships with customer teams through regular communication and consultation. -Partner cross-functionally with Sales, Development, and Product Management to relay market insights and customer feedback. -Support regional and national conversion projects as needed. -Maintain existing customers and support new business opportunities by providing software demonstrations, training, and technical assistance to end users. -Collaborate with Sales to support new account acquisition and successful onboarding. -Manage technical implementation projects including software installation, configuration, and user training prior to transition to the Help Desk team. -Introduce customers to new features, releases, and best practices for using Alpine software.

Requirements

• bachelor's
• truss design
• software implementation
• project management
• analytical
• communication

What You Bring

-Bachelor’s degree in Business, Engineering, Computer Science, Architecture, or Construction Management preferred. -Strong analytical and troubleshooting skills with a focus on customer satisfaction. -Proven record of building positive relationships with customers and internal teams. -Experience with truss design, component manufacturing, or related construction processes strongly preferred. -Ability to travel regionally up to 70%. -Highly organized, proactive, and self-directed with strong project management abilities. -Valid driver’s license and good driving record required. -Background in software implementation, consulting, or technical support preferred. -Excellent written and verbal communication skills, with the ability to present technical information to varied audiences.

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About Alpine, An Itw Company

-Focused on delivering high-performance engineered solutions for industrial and infrastructure sectors. -Specializes in designing custom systems that meet unique client requirements from concept to completion. -Operates across key areas including industrial equipment, energy solutions, water resources, and transportation infrastructure. -Prides itself on executing complex, large-scale projects in challenging environments with exceptional precision. -Known for a strong commitment to innovation and creative problem-solving in breakthrough technology. -A driving force in industries such as energy and transportation, impacting both public and private sectors. -Continues to lead in sustainable and efficient infrastructure development with a diverse portfolio of services.

Sector Specialisms