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BOC Specialist 1

M.C. Dean, Inc.

The Role

Overview

Monitor and operate building automation systems to ensure efficiency, comfort, and safety.

Key Responsibilities

  • system monitoring
  • alarm management
  • system optimization
  • troubleshooting
  • documentation
  • client communication

Tasks

-Continuous System Monitoring & Analysis: Continuously monitor and evaluate building automation systems (BAS), underlying software, and data elements to ensure correct operation, adherence to calibration requirements, and identification of anomalies. -Identify and understand the speech of another person. -Collaboration & Communication: Work with MEP to log and identify problem areas. Provide assistance from the BOC/BAS to other trades in the field. Keep the client/call center informed of questions, progress, information needs, and discrepancies. Escalate building issues to the proper entities using real-time judgment. Utilize pass-down procedures to effectively communicate incomplete tasks and system issues. -System Optimization & Adjustment: Operate and update the BAS to maximize efficiency and revise operating controls as needed to accommodate changes in facility operations or address identified problems and inefficiencies. Apply adjustments to the BAS in response to tenant calls, work orders, and alarms. -Alarm Management & Response: Analyze alarms and events in real-time on the BAS to identify root causes of recurring issues and implement corrective actions. Provide daily alarm list reports to the BOC Manager. Respond to service calls and system alarms, diagnose problems, identify causes, and implement effective solutions. Triage system messages and reports, escalating issues appropriately. -Apply general rules to specific problems to produce answers that make sense. -Documentation & Reporting: Generate Incident Reports and maintain accurate records of system performance and maintenance activities. Develop and maintain procedures and checklists for service calls, routine maintenance, and commissioning tasks. -Troubleshooting & Maintenance: Assist other trades in the field with active troubleshooting of systems. Debug and simulate programs, check calibration of hardware/software devices, configure parameters, and test control components and software. Perform function checks of all control systems and document results. -Emergency Response: Make confident and timely decisions during emergencies on how to operate critical control systems to ensure continuation of service and operations. Coordinate emergency response between various divisions; Mechanical-Electrical-Plumbing (MEP), Security Operations Center, Pentagon Force Protection Agency, vendors and contractors. -Reach by extending hands or arms in any direction.

Requirements

  • bas software
  • ddc controls
  • associate's degree
  • 1+ years
  • hvac certification
  • building automation

What You Bring

-Listen to and understand information and ideas presented through spoken words and sentences. -Knowledge of commonly used networks and network topologies. -Read and understand information and ideas presented in writing. -Ability to read and interpret technical documentation, including sequence of operations, technical product literature, programming manuals, and specifications. -Associate's Degree (e.g., in Engineering, Facilities Management, or a related field). -Ability to troubleshoot basic communications wiring, control logic wiring, and end devices. -Building Automation Certification -1+ years of experience working in the Building Automation / DDC (Direct Digital Control) field. -Communicate information and ideas in speaking so others will understand. -DDC Controls -Proficient with various BAS Software, e.g., Delta Controls, Tridium Niagara, Johnson Controls Metasys, Siemens Apogee. -Exposure to computer screens for an extended period of time -HVAC Certification or License -Knowledge of commercial building HVAC, Mechanical, Electrical equipment and corresponding controls including relevant hardware and software products. -Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. -Building Automation Systems (BAS) -Delta Controls Certification

The Company

About M.C. Dean, Inc.

-Evolved from traditional electrical contracting to pioneering cyber‑physical integration. -Crafts complex systems for data centers, hospitals, government, and industrial plants. -Specializes in Infrastructure and Energy sectors, delivering resilient, integrated systems. -Typical work spans power delivery, automation, security, telecom, life‑safety, AV, and IT systems. -Supports clients with systems integration expertise across more than 30 offices globally. -Notable projects include mission-critical facilities requiring 24/7 uptime and advanced cyber‑physical innovation.

Sector Specialisms

Commercial

Healthcare

Industrial

Energy

Infrastructure

Institutional

Electrical

Design and Engineering

Project Management and Coordination

Demolition

Electronic Security

General Construction Management

BIM and Model Making Services

Electronic Life Safety

Communications

Security Clearance

-applicants will undergo a government security investigation and must be u.s. citizens for access to classified information.