Field Service Engineer

Overview

Repair & maintain Volvo construction equipment, delivering service and spotting revenue opportunities.

Key Responsibilities

• diagnostics
• software updates
• equipment service
• parts ordering
• real‑time reporting
• profitability

Tasks

-Work with a cost conscious mindset to ensure maximum profitability -Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion -Complete tablet inputs, electronic reports and timesheets in ‘real time' providing comprehensive details of the work undertaken -Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer -Ensure software updates are installed as new versions are released -Service and repair Volvo construction equipment or miscellaneous equipment -Work in line with quotations and time guides, highlighting to management where additional work may be required -Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions

Requirements

• nvq3
• diagnostics
• hydraulics
• welding
• outlook
• problem solving

What You Bring

-Attend any relevant product or systems training courses -Conscientious in all aspects of the job -A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G) -Highly responsible, reliable, honest and trustworthy -Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS -Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics -Experience of Welding and Fabrication -High levels or attention to detail -Ability to understand technical literature/systems -Ability to communicate efficiently with colleagues, management and customers -Ability to problem solve and high level of diagnostic skills -Confident using computer systems and outlook -Able to work overtime as and when required and to honour reasonable call out requests

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Benefits

-Family Leave - Enhanced maternity, paternity and adoption leave -Health Cash Plan - Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade -That's not all - We also offer a whole host of additional Health & Wellbeing Support and benefits -Free Physio Access - Speak to a physio by phone or video -Discounts Platform - Save on groceries, holidays, shopping and more -Car Leasing - Salary sacrifice schemes through Tusker or Octopus -Pension - We match your contributions up to 5% -Enhanced Sick Pay - Extra support when you're unwell, meaning you can rest a little easier while you recover -Retirement Support - Enjoy bonuses and phasedown days when its time to retire -24/7 GP Service - Private GP access anytime -Cycle to Work - Save on a new bike and accessories -IVF Support - Paid time off for treatment and appointments

About Smt Gb

-A leading provider of construction and mining equipment in the UK. -With decades of experience supporting sectors including construction and mining. -Offers state-of-the-art machinery, from excavators to loaders, tailored to diverse project needs. -Works on large-scale projects in both public and private sectors, particularly in mining and heavy civil works. -Ensures customers have access to the latest technologies and reliable service. -Thrives on deep market knowledge and a customer-centric approach to project solutions.

Sector Specialisms