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Digital Support Services Intern

Simpson Strong-Tie

The Role

Overview

Assist with technical support, system maintenance, and IT tasks for internal users.

Requirements

  • windows
  • excel
  • bachelors
  • troubleshooting
  • communication
  • teamwork

What You Bring

-Communication Skills: Ability to explain technical issues clearly to non-technical users. -Team Collaboration: Effective teamwork with other IT staff and departments. -4+ years of general PC/Mac usage -Basic Knowledge of Operating Systems: Proficient in Windows, macOS, and/or Linux environments. -1+ years of experience with Windows operating systems -Adaptability: Comfortable with fast-paced environments and frequent changes in technology. -1+ years of experience with Excel and other MS Office applications -To qualify for this internship opportunity, candidates should be currently pursuing a Bachelor's Degree in one of the following fields: Information Technology, Computer Science, Management Information Systems, Cybersecurity, Computer Engineering, Network Engineering, Software Engineering, or a related industry degree. -Customer Service Orientation: Friendly, patient, and professional demeanor when assisting users. -Troubleshooting and Problem Solving: Desire to learn how to diagnose and resolve hardware, software, and network issues for a global organization.

The Company

About Simpson Strong-Tie

-The company revolutionized the construction industry with its signature wood connectors and fasteners. -Their products are used in residential, commercial, industrial, and infrastructure projects across the globe. -Known for their innovation, Simpson Strong-Tie consistently introduces new solutions for complex building needs. -Standout projects include reinforcing structures in earthquake-prone regions, flood zones, and severe weather areas. -The company’s commitment to research and development has led to the creation of cutting-edge structural connectors. -Simpson Strong-Tie maintains a strong reputation for providing reliable, high-quality products that support safety.

Sector Specialisms

Residential Construction

Commercial Construction

Offsite & Mass Timber Construction

Manufacturers Solutions

Builder Solutions

Structural Steel

Concrete Infrastructure

Industrial

Multi-story Wood-frame Buildings

Cold-Formed Steel Construction

Security Clearance

-job offer contingent upon successful background investigation and drug test.